Theresa Darrow
Theresa Darrow at Piazza Honda of Reading
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Theresa Darrow

Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9
452 Reviews
4.9

452 Reviews

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452 Reviews of Theresa Darrow

February 01, 2025

Dealership Rating
Employee Rating

When I got my car back it looked brand new! Great service and excellent staff. More

by jhtaylor58
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 01, 2025

Dealership Rating
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Great timely communication throughout the period when the car is in for service. Always very profesional More

by JOEGARAY79
Service Price Transparency
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Recommend Dealer
Yes

February 01, 2025

Dealership Rating
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For more than 20 years and numerous vehicles I have been with Piazza Honda, with never a complaint. Both their sales and service have been exemplary. More

by LSUHRE4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz

January 31, 2025

Dealership Rating
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Everyone was very pleasant Listened to what I had to say car was done on time More

by PEARLANNERNST
Service Price Transparency
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Recommend Dealer
Yes
Jan 31, 2025

Piazza Honda of Reading responded

Thank you for the positive feedback about our Piazza Honda of Reading team! We appreciate you trusting us with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

January 31, 2025

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Employee Rating

The customer service person was wonderful and so helpful and provided excellent service and provided transportation More

by Jay
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Recommend Dealer
Yes
Jan 31, 2025

Piazza Honda of Reading responded

Jay, we're delighted to hear that our team at Piazza Honda of Reading provided you with excellent service and assistance. Thank you for sharing your experience!

January 31, 2025

Dealership Rating
Employee Rating

The Service department in reading is always great to deal with. I travel over 30 miles one way for service. More

by NEKO4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz, Wesley Wixon

Jan 31, 2025

Piazza Honda of Reading responded

Thank you for your loyalty and kind words about our service department at Piazza Honda of Reading! We're delighted to hear that the experience is worth the trip. Safe travels, and we look forward to seeing you again!

January 31, 2025

Dealership Rating
Employee Rating

I feel the service is very good however I do not like that they charge a fee to pay by credit card. This fee would have added an additional $20 to my bill. When I paid by check, the woman made it seem li More

by CATSOCCER8
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz, Amelia Kachel

Jan 31, 2025

Piazza Honda of Reading responded

Thank you for sharing your feedback with us. We're glad to hear that you found our service satisfactory, but we're sorry about the inconvenience regarding the credit card fee and check payment experience. Your comments are important, and we'll make sure they're addressed with our team. Thanks again. - Piazza Honda of Reading

January 31, 2025

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Employee Rating

Very busy dealership. I went in for an oil change + tire rotation and waited for over an hour; Fortunately the waiting room had plenty of snacks and drinks for me. The sta More

by ANDYLIN327M
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amelia Kachel

Jan 31, 2025

Piazza Honda of Reading responded

Thank you for your patience during your visit to Piazza Honda of Reading! We're glad our team made the wait comfortable with snacks and drinks. We appreciate your feedback and look forward to seeing you again!

January 31, 2025

Dealership Rating
Employee Rating

The dealership did an amazing job of completing an emergency repair on my car without an appointment on a Saturday afternoon. Thank you! More

by KYENSER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz

Jan 31, 2025

Piazza Honda of Reading responded

We're delighted to hear that our team at Piazza Honda of Reading could assist with your emergency repair on such short notice. Thank you for trusting us, and we're always here if you need anything in the future!

January 28, 2025

Dealership Rating
Employee Rating

The staff were very helpful in getting the forms filled out. They answered our questions on time frame of work. More

by GPERLMUTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz

Jan 28, 2025

Piazza Honda of Reading responded

We're delighted to hear that our team at Piazza Honda of Reading was able to assist you efficiently and answer your questions. Thank you for sharing your experience with us!

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