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Theresa Darrow

Overview Reviews (571) Inventory (195)

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Theresa Darrow

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Theresa Darrow

Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9

571 Reviews

Overview Reviews (571) Inventory (195)

4.9

571 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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571 Reviews of Theresa Darrow

May 02, 2025

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Employee Rating

Was given a timely appointment for the recall service. Seen right away at the dealer and check-in was fast. Courtesy driver taking me home was very personable. Truck serviced in a reasonable amount of Seen right away at the dealer and check-in was fast. Courtesy driver taking me home was very personable. Truck serviced in a reasonable amount of time. More

by RUSLLIS443

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amelia Kachel

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May 02, 2025 -

Piazza Honda of Reading responded

We're glad to hear that your recall service experience was smooth and efficient at Piazza Honda of Reading. Thank you for sharing your positive feedback!

May 01, 2025

Dealership Rating

Employee Rating

Always the best service. Quick, courteous and efficient. Even gave me a ride for free. Quick, courteous and efficient. Even gave me a ride for free. More

by G306742

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JON BARTH , The young valet!

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May 02, 2025 -

Piazza Honda of Reading responded

We truly appreciate your support—thank you! – Piazza Honda of Reading

April 30, 2025

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Employee Rating

Service was professional and completed in time they said it would be done. I can trust my service to Piazza Honda of reading it would be done. I can trust my service to Piazza Honda of reading More

by LORIALEISEY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 01, 2025 -

Piazza Honda of Reading responded

Thank you for trusting Piazza Honda of Reading with your service needs! We're glad to hear everything was completed on time and professionally. See you next time!

April 26, 2025

Dealership Rating

Employee Rating

My multiple visits to the Piazza Honda Acura of Reading Service Department over 15 years can be described as excellent. Two names embody the positive characteristics of your outstanding Service Department Service Department over 15 years can be described as excellent. Two names embody the positive characteristics of your outstanding Service Department Staff. Vito Samponge and Alex Milan More

by MCE2699

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Wesley Wixon, Amelia Kachel, Alex Milanes , Vito Samponge

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Apr 28, 2025 -

Piazza Honda of Reading responded

Thank you for being a loyal customer of Piazza Honda of Reading over the years! We're delighted to hear that Vito and Alex have consistently provided excellent service. Your feedback is greatly appreciated, and we'll be sure to share your kind words with them!

April 26, 2025

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Employee Rating

Pretty quick with service, a little pricey but expected and everyone was nice while there and everyone was nice while there More

by dw

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Milanes

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Apr 28, 2025 -

Piazza Honda of Reading responded

Hi DW! Thank you for your feedback! We're glad to hear you had a positive experience with our team and that the service was completed quickly at Piazza Honda of Reading. We understand pricing can be a concern, and we truly appreciate your understanding.

April 23, 2025

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Employee Rating

Very good service and always so kind with customers, always there for you when you need service ASAP always there for you when you need service ASAP More

by BALCALA377

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Amelia Kachel

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Apr 24, 2025 -

Piazza Honda of Reading responded

A huge thank you for your amazing review! We’ll be here whenever you need us again! - Piazza Honda of Reading

April 22, 2025

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Employee Rating

Friendly staff. Keep you well informed about your vehicle. Work is done in a timely matter Keep you well informed about your vehicle. Work is done in a timely matter More

by CHIPPYGA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robb Szymanksi, Gary Jablonski, Beka Moatz

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Apr 23, 2025 -

Piazza Honda of Reading responded

Your feedback made our day! Thanks for the five-star review! - Piazza Honda of Reading

April 22, 2025

Dealership Rating

Employee Rating

Great local Honda dealership to have my vehicle serviced at. Staff is always friendly and helpful. Parts dept is the best. at. Staff is always friendly and helpful. Parts dept is the best. More

by Bborkey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Jablonski, Beka Moatz, Cindy Patton, Joe Walker, Wesley Wixon, Amelia Kachel, Alex Milanes, JON BARTH , Bryan Borkey

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Apr 23, 2025 -

Piazza Honda of Reading responded

Bborkey, we're delighted to hear you had a positive experience with our team at Piazza Honda of Reading! Thank you for the kind words about our staff and parts department. We look forward to serving you again soon!

April 18, 2025

Dealership Rating

Employee Rating

Theresa is helpful and knowledgeable. Staff friendly. Waiting area is decent with some refreshments. Thank you Piazza Honda. Staff friendly. Waiting area is decent with some refreshments. Thank you Piazza Honda. More

by PRAKASHROOPA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 21, 2025 -

Piazza Honda of Reading responded

Prakshroopa, we're delighted to hear that Theresa and our team at Piazza Honda of Reading provided you with a positive experience. Thank you for your kind words, and we're glad you enjoyed the waiting area amenities!

April 18, 2025

Dealership Rating

Employee Rating

The service for my car was top notch and everything went as was detailed in the previous text message. as was detailed in the previous text message. More

by Nathan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 21, 2025 -

Piazza Honda of Reading responded

Nathan, we're delighted to hear that your service experience at Piazza Honda of Reading was top-notch and met all expectations. Thanks for sharing! Safe travels!

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