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Theresa Darrow

Overview Reviews (552) Inventory (178)

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Theresa Darrow

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Theresa Darrow

Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9

552 Reviews

Overview Reviews (552) Inventory (178)

4.9

552 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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552 Reviews of Theresa Darrow

April 12, 2025

Dealership Rating

Employee Rating

Brought vehicle in for inspection. Brake fluid was changed to update maintenance on car. Staff was courteous and friendly. Brake fluid was changed to update maintenance on car. Staff was courteous and friendly. More

by KEROCHE13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Milanes

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Apr 14, 2025 -

Piazza Honda of Reading responded

KEROCHE13, we're glad to hear you had a positive experience with our courteous and friendly team at Piazza Honda of Reading. Thanks for choosing us for your vehicle's maintenance!

April 12, 2025

Dealership Rating

Employee Rating

Great service. Very quick and staff was friendly. The only place that I would take my Honda. Very quick and staff was friendly. The only place that I would take my Honda. More

by PBONARGO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robb Szymanksi, Joe Deibler, Gary Jablonski, Cindy Patton

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Apr 14, 2025 -

Piazza Honda of Reading responded

Thank you for trusting the Piazza Honda of Reading team with the care of your vehicle! We're grateful for your support and look forward to continuing to serve you in the future!

April 11, 2025

Dealership Rating

Employee Rating

Paid over 1800, w/ 2 visits still have the same problem. Not resolved, still vibrats, bumpy ride when going 25-45. Not happy! Not resolved, still vibrats, bumpy ride when going 25-45. Not happy! More

by SALCOPE

Verified Customer

Recommend Dealer

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Apr 14, 2025 -

Piazza Honda of Reading responded

We're sorry to hear about the ongoing issues with your vehicle. We aim for complete satisfaction and it sounds like we need to address this further. Please reach out to our team directly at 610-777-7601 so we can work towards a resolution together. Thank you.

April 11, 2025

Dealership Rating

Employee Rating

Theresa is a great service advisor. I am so grateful for her. She is great at her job! She is so friendly and such a pleasure to deal with. She is an asset to your company! I am so grateful for her. She is great at her job! She is so friendly and such a pleasure to deal with. She is an asset to your company! More

by Cheryl

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 14, 2025 -

Piazza Honda of Reading responded

Cheryl, thank you for highlighting Theresa's exceptional service at Piazza Honda of Reading! We're delighted to hear she made your experience enjoyable. We appreciate your feedback and look forward to serving you again!

April 10, 2025

Dealership Rating

Employee Rating

I felt that every member of the Piazza team tha I interacted with during my visit was professional and courteous. interacted with during my visit was professional and courteous. More

by AARONMSCHAFFER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 11, 2025 -

Piazza Honda of Reading responded

Aaron, we're glad to hear that our team at Piazza Honda of Reading made a positive impression on you. Thank you for sharing your experience with us!

April 09, 2025

Dealership Rating

Employee Rating

Theresa and Steve were both fantastic. Had my vehicle serviced and taken care of within hours Had my vehicle serviced and taken care of within hours More

by none23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve hatt

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Apr 10, 2025 -

Piazza Honda of Reading responded

Thank you for the positive feedback about your recent experience here at Piazza Honda of Reading! We're happy to hear Theresa & Steve could assist in making your visit an efficient one, and we hope you won't hesitate to reach out if we can be of service again in the future!

April 08, 2025

Dealership Rating

Employee Rating

Over the past seven years, this dealership has consistently provided exceptional service. Despite the passage of time, each visit feels fresh and new. The treatment is characterized by exceptional consistently provided exceptional service. Despite the passage of time, each visit feels fresh and new. The treatment is characterized by exceptional courtesy and attentiveness. The dealership prioritizes customer satisfaction by actively listening to their requests and employing their best efforts to resolve any issues. More

by GRAYSKILT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Miller, Beka Moatz, Cindy Patton, Joe Walker, Wesley Wixon, Amelia Kachel, Alex Milanes

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Apr 09, 2025 -

Piazza Honda of Reading responded

Thank you for your continued trust in Piazza Honda of Reading over the years! We're delighted to hear that our team consistently provides exceptional service and prioritizes customer satisfaction. We look forward to serving you again soon!

April 07, 2025

Dealership Rating

Employee Rating

Piazza Honda service dept always goes above and beyond to take care of my vehicle take care of my vehicle More

by DANKISSLING

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz , Steve Hatt

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Apr 07, 2025 -

Piazza Honda of Reading responded

A huge thank you for your amazing rating! We’ll be here whenever you need us again! - Piazza Honda of Reading

April 06, 2025

Dealership Rating

Employee Rating

Very nice people. Willing to work with me on price and trade and we made the deal. Willing to work with me on price and trade and we made the deal. More

by none23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Franco, Beka Moatz, Alex Milanes

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Apr 07, 2025 -

Piazza Honda of Reading responded

Thanks for the stellar rating! We're glad you had a great experience! - Piazza Honda of Reading

April 06, 2025

Dealership Rating

Employee Rating

My first time at this location. Very pleasant environment. Very clean. Reps are very professional. Wait time was met. Very pleasant environment. Very clean. Reps are very professional. Wait time was met. More

by JYELZAC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz

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Apr 07, 2025 -

Piazza Honda of Reading responded

JYELZAC, we're delighted to hear that your first visit to Piazza Honda of Reading was a pleasant one! Thank you for highlighting our clean environment and professional team. We look forward to welcoming you back in the future!

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