Courteous and professional service.
Samik and his colleagues made sure that my car was serviced on time although I arrived late. I wish all service shops were like that
Samik and his colleagues made sure that my car was serviced on time although I arrived late. I wish all service shops were like that
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by karafillis
Service Price Transparency
Dec 13, 2024 -
Herb Chambers MINI of Boston responded
Thank you for sharing your experience with us! We're delighted to hear that Samik and the team at Herb Chambers MINI of Boston provided such courteous and timely service. We appreciate your kind words and look forward to serving you again in the future!
Mark always gives great guidance / advice on what service
my car needs. I appreciate his experience.
my car needs. I appreciate his experience.
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by Colette
Service Price Transparency
Nov 25, 2024 -
Herb Chambers MINI of Boston responded
Thank you for the kind review, Colette! We're happy to hear Mark always provides helpful advice and we'll be sure to let him know how much you appreciate his assistance. See you next time! - The Herb Chambers MINI of Boston Team
Excellent service, very attentive staff.
Theo was in contact with me giving me updates the whole time.
Theo was in contact with me giving me updates the whole time.
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by lhmori33
Service Price Transparency
Nov 13, 2024 -
Herb Chambers MINI of Boston responded
Thank you for the kind words! We're delighted to hear that Theo and our team at Herb Chambers MINI of Boston provided excellent service. We appreciate your feedback and look forward to assisting you again in the future!
The service I received at this dealership was excellent!
Working with Theo Turney-Service Advisor, Dan Mahoney-Product Genius, and Issachar Pierre-Valet, made my experience at Herb Chambers Mini of Boston s
Working with Theo Turney-Service Advisor, Dan Mahoney-Product Genius, and Issachar Pierre-Valet, made my experience at Herb Chambers Mini of Boston superb! I had to give them five stars because they were all very kind, very understanding, very patient, great listeners, and very respectful! They all went over and beyond in helping me address the concerns and issues I had with my brand new mini cooper! English is not my first language, and even with that challenge, they made sure to do their best in making sure everything was addressed and that the process was seamless. I was truly happy to work with all three of them! Thank you all for your amazing and reliable customer service! Theo, thank you for truly being there, your patience, taking the time to explain everything to me, and ensuring everything went well throughout the entire service process.
Sincerely,
Anofia P.
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by Anofia
Service Price Transparency
Other Employees Tagged:
Dan Mahoney and Issachar Pierre
Nov 04, 2024 -
Herb Chambers MINI of Boston responded
We're delighted to hear that Theo, Dan, and Issachar provided such exceptional service during your visit to Herb Chambers MINI of Boston! It's wonderful they could make the process seamless for you. Thank you for sharing your experience with us!
Very customer friendly and very compentent.
Explained everything thoroughly and in simple terms easy to understand.
Explained everything thoroughly and in simple terms easy to understand.
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by Philipg140
Service Price Transparency
Oct 22, 2024 -
Herb Chambers MINI of Boston responded
We're delighted to hear that our team at Herb Chambers MINI of Boston provided a friendly and competent experience for you. Thank you for the feedback, and we're glad everything was explained clearly!
Excellent customer service and staff professionalism.
The staff is knowledgeable and customer focused. We have been customers of Herb Chambers Mini for over 20 years.
The staff is knowledgeable and customer focused. We have been customers of Herb Chambers Mini for over 20 years.
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by buckram-spoil.0f
Service Price Transparency
Oct 17, 2024 -
Herb Chambers MINI of Boston responded
Thank you for your loyalty and kind words about Herb Chambers MINI of Boston! We're delighted to hear that our team's professionalism and customer focus have made a positive impact over the years We look forward to continuing to serve you in the future!
The service men are fantastic.
They are so personable and pleasant and professional. It is a pleasure to work with them.
They are so personable and pleasant and professional. It is a pleasure to work with them.
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by richardjblack33
Service Price Transparency
Oct 07, 2024 -
Herb Chambers MINI of Boston responded
Richard, we're delighted to hear that our service team at Herb Chambers MINI of Boston made such a positive impression! Thank you for sharing your experience with us.
It was a great experience!
Theo is a wonderful advisor!I am highly recommended to all of my friends Herb Chambers MINI.
Theo is a wonderful advisor!I am highly recommended to all of my friends Herb Chambers MINI.
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by mlks
Service Price Transparency
Oct 01, 2024 -
Herb Chambers MINI of Boston responded
We're delighted to hear you had a great experience with Theo at Herb Chambers MINI of Boston! Thanks for recommending us to your friends, and we look forward to serving you again in the future.
Always a great experience!
Efficient and fast. Special thank you to Theo who was very helpful.
Efficient and fast. Special thank you to Theo who was very helpful.
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by yuri
Service Price Transparency
Sep 09, 2024 -
Herb Chambers MINI of Boston responded
Yuri, thank you for trusting Herb Chambers MINI of Boston with your service needs! Theo & the team look forward to seeing you again next time!
Great response time.
Theo was very professional and helpful. The dealership looked great with the renovations.
Theo was very professional and helpful. The dealership looked great with the renovations.
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by Willflare
Service Price Transparency
Sep 09, 2024 -
Herb Chambers MINI of Boston responded
We're delighted to hear that Theo provided professional and helpful service and that you appreciated the renovations at Herb Chambers MINI of Boston. Thanks for sharing your positive experience!