Tessa McCown

Enjoyed getting my service with the Serra team. Great, friendly, and precise. Thanks Serra Team! Great, friendly, and precise. Thanks Serra Team! More

by Jessica.king Verified Customer Verified Customer

Report | Print

Started out bad but has gotten better Tess is fantastic and I’m glad we stuck with them and I’m glad we stuck with them More

by kenneth.mccutcheon Verified Customer Verified Customer

Report | Print

Customer service was nice and professional. My car was carefully maintained. Please with the service. My car was carefully maintained. Please with the service. More

by anniej632 Verified Customer Verified Customer

Report | Print

First off. I paid the highest price in Kelly blue book for this truck. The on star doesn’t work and service department said cost 1400$. I just bought this t I paid the highest price in Kelly blue book for this truck. The on star doesn’t work and service department said cost 1400$. I just bought this truck. Also when I returned for oil change I want tire rotation When I got home and further inspection, the tires were not rotated because the brake dust on the front tires and none the back so still no rotation. I was there for an extremely long time when I asked the service man about my truck. He came back at first and said he could not find my truck overall for the cost of what I paid for this truck. I’ve been very disappointed and how I’ve been treated. More

by deangober Verified Customer Verified Customer

Report | Print

My experience at Serra Chevrolet was 1st class all the way when I brought my truck in for repair. Tess in Service was amazingly efficient and made the entire process smooth. I never even had to call the w way when I brought my truck in for repair. Tess in Service was amazingly efficient and made the entire process smooth. I never even had to call the warranty company. Trevor got me to and from work with ease. I ran in to a guy, Blake Whisenhunt, that I previously purchased a vehicle from and he was fantastic at showing me some of the inventory and I’m now gonna be purchasing my wife’s next vehicle in the next few months from Serra because of the experience I had with him and the rest of the staff. You shouldn’t hesitate to do business here. They will get all my service and maintenance work, as well as my business on new vehicles. Top notch crew. More

Report | Print

Lots of problems with repairs. Misinformation provide about the problem/needed repair, the time of completion and extensive mixups. Tessa in service usually takes care of my servic Misinformation provide about the problem/needed repair, the time of completion and extensive mixups. Tessa in service usually takes care of my service repairs. She was off on the day my truck was towed to your service department. More

Report | Print

The service department is professional and explain the work performed. I can see myself coming back using their services work performed. I can see myself coming back using their services More

by ctpacman Verified Customer Verified Customer

Report | Print

I enjoy the service that I receive every time I go in there the people are very nice and friendly there the people are very nice and friendly More

by squaresam65 Verified Customer Verified Customer

Report | Print

Shady at best. Crap work, no communication, they don’t care about anything other than putting money in their pockets. Zero regard for customer satisfaction or safet Crap work, no communication, they don’t care about anything other than putting money in their pockets. Zero regard for customer satisfaction or safety! More

by LT Verified Customer Verified Customer

Report | Print

I was very satisfied with this dealership. They figured out what was wrong with our car right away and they had to order the part, but my car was ready for me to pick up the next morning. I hi They figured out what was wrong with our car right away and they had to order the part, but my car was ready for me to pick up the next morning. I highly recommend Serra Chevrolet. More

by Srsanders1950 Verified Customer Verified Customer

Report | Print