Terry Wicklow
Terry Wicklow at Luther Family Ford
Refer Me

Terry Wicklow

Ford Master Certified Sales Consultant

Luther Family Ford

3302 36th St S
Fargo, ND 58104

Contact Me
5.0
160 Reviews

Dealership Experience

17 yrs, 5 mos

Industry Experience

20 yrs, 5 mos

5.0

160 Reviews

Write a Review

160 Reviews of Terry Wicklow

December 06, 2023

Dealership Rating
Employee Rating

It was a great experience. Everyone was friendly and helpful. I would recommend this dealership to anyone. More

by mhornstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Gianakos

November 26, 2023

Dealership Rating
Employee Rating

Very easy to work with when buying or leasing a vehicle. The sales people are knowledgeable. More

by TROYANDSHELLY
Recommend Dealer
Yes

Other Employees Tagged: Terry Wicklow

Nov 26, 2023

TROYANDSHELLY responded

Very happy with our purchase!!!

November 15, 2023

Dealership Rating
Employee Rating

Done on time and work completed as promised. Very happy with the service department at LFF! More

by djshea0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2023

Dealership Rating
Employee Rating

Been happy with service at Luther since 2013. Until this week. Longest i have ever waited was 90 minutes. On Friday it was 6 hours. The man who checked me in was condescending and dismissive of e More

by BUCKOSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 29, 2023

Luther Family Ford responded

I would like to apologize for the long lines and wait times last Friday. A few factors contributed to that situation. Prior to opening a line had formed that extended most of the way down the driveway. To add to the situation we ended up unexpectedly short staffed. This made an already difficult and stressful situation worse for both the guests and staff alike. Despite pulling technicians from the main shop to assist, and working through the lunch break, we could not get ahead of the line. What we can control however is our attitude and how we treat our guests. I apologize if you were treated rudely, that is not how I went my guests to be treated. Luki (Quick Lane manager) prides himself on how his guests are treated. We will reach out privately once we look into this situation further.

Oct 29, 2023

BUCKOSU responded

Thank you for responding. I am guessing that my next experience will be positive.

October 27, 2023

Dealership Rating
Employee Rating

Service Manager Steve Fischer has been great to work with. He keeps me informed on the process and provides timely service. More

by wittes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fisher

October 21, 2023

Dealership Rating
Employee Rating

It was a great experience working with Terry again. The fiance people took use though everything we needed to know More

by tireguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 06, 2023

Dealership Rating
Employee Rating

I arrived early and my oil was changed quickly, very professional and courteous staff. Highly recommend. More

by Herrud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kotschevar , Travis Dickinson

October 05, 2023

Dealership Rating
Employee Rating

Terry Wicklow was my salesman and has been a fantastic support in dealing with a few issues in my brand new Maverick. I can say with certainty that if Terry was not how he was I would have likely retuned More

by COLINHELFENSTEIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 26, 2023

Dealership Rating
Employee Rating

Great dealership to do business with. Nathan, the service manager made sure that everything was done to our satisfaction before and after the purchase of the vehicle. Les in parts is fant More

by pueppketrkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Meyer, Jon Bechtold, Nathan Raymond , Les in the parts department.

September 26, 2023

Dealership Rating
Employee Rating

Working with the people of this dealership was awesome everyone took the time to explain everything to us it was Avery good experience More

by tireguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
1
...

Dealership Inventory (676 Vehicles)

new 2024 Ford F-150 car, priced at $47,678
2024 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2022 Nissan Pathfinder car, priced at $30,599
2022 Nissan Pathfinder
used
Obsidian Green Pearl/Super Black exterior
Automatic
Front-wheel Drive
new 2024 Ford F-150 car, priced at $66,026
2024 Ford F-150
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco Sport car, priced at $34,615
2024 Ford Bronco Sport
new
Hot Pepper Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Ford Escape car, priced at $27,373
2024 Ford Escape
new
Iconic Silver Metallic exterior
Automatic
All-wheel Drive
new 2024 Ford F-150 car, priced at $56,797
2024 Ford F-150
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive