Terry Walker

Contacted Tillery in Los Lunas about a Ram 1500 Limited online through their Chat system. I provided my information as well as information about a truck I might trade in because I was (key word "was") inte online through their Chat system. I provided my information as well as information about a truck I might trade in because I was (key word "was") interested in looking at. Terry responded reasonably quickly with the normal happy, cheery response you normally receive. He was sure to tell me that the truck was still there but also said they were scheduled to show it the next day. I asked two additional questions and explained what I was hoping to get for the trade and asked him to let me know if they sold the truck so I could come from 30 miles away to look at it. He answered the two questions but completely ignored the information on my trade. It all went off the rails there. I never received any other response from Terry or Tillery and the truck is still on their website for sale 2-3 days later. Nice follow up guys! I have lived all over the US but am from here and it NEVER ceases to amaze me just how arrogant and ignorant the car dealers and their sales forces here in New Mexico are. They all act like powerful people in the car industry but all they really are only amounts to being big city wannabes who do not have much of a clue on how you actually should treat people (customers) that are trying to give them their money. I guess I will continue to buy my vehicles from dealers from Chicago, Atlanta, Denver, and Salt Lake City where the car dealers at least put on a good show that they care even if they don't. Some of these sales people I purchased from are still my friends. I know they don't care how I feel about this, they have already shown me. Sorry Tillery, sorry Terry....You missed your chance. I will make sure this review goes far and wide so everyone knows what they may be getting into if they decide to contact your dealership. Cheers! More

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Best car buying experience ever. Donna, Justin, and Terry were great to work with. Living in Colorado, found the vehicle I wanted on the internet at Tillery GMC. Terry contacted me, Donna, Justin, and Terry were great to work with. Living in Colorado, found the vehicle I wanted on the internet at Tillery GMC. Terry contacted me, ensured it had all the options I wanted, then connected me with Donna for sales. Donna addressed all concerns and answered questions, absolutely no pressure sale. Met with Donna before business hours, sent me to Justin for paperwork and out the door in under an hour! Great team at Tillery GMC, thanks for making my car buying experience stress free and fun. Kent Walter More

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Donna was AMAZING! Everyone who helped us today was wonderful. Thank you everyone!! Definitely recommending Everyone who helped us today was wonderful. Thank you everyone!! Definitely recommending More

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Excellent service. Above and beyond what every other dealer offers. I will be a repeat customer. Above and beyond what every other dealer offers. I will be a repeat customer. More

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Horrible service. David Luna is a liar and thief . Worst experience ever at a dealership David Luna is a liar and thief . Worst experience ever at a dealership More

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Donna was very attentive to what we wanted. She was quick to get us in and I it of the dealership with our new car! She was quick to get us in and I it of the dealership with our new car! More

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Awesome quick and in and out no problems. Everyone was very nice and helpful. Great experience. Everyone was very nice and helpful. Great experience. More

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Truly awesome dealership. Prices are quite fair and Dave and the dealership went out of their way to ensure I my experience was positive. I will absolutely buy from them again. and the dealership went out of their way to ensure I my experience was positive. I will absolutely buy from them again. More

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I've been looking for an affordable used truck for over two years. Found some and were disappointed at other dealerships. I love the ease of navigating Tillery's web page. I've been a frequent visitor. two years. Found some and were disappointed at other dealerships. I love the ease of navigating Tillery's web page. I've been a frequent visitor. On Friday 8/6/21 I found a beautiful truck at a great price, well kept, low mileage. From arranging with Terry walker to go see a truck, to meeting with Dave Spiers I found one. Not the original one I went to see, but a different one. Dave was friendly, courteous, professional and knowledgeable. He even helped me get it home. Kudos to Tillery for having such wonderful people. NOT your typical high pressure sales people. More

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Donna was most helpful knowledgeable and friendly The dealership was also helpful and friendly Would recommend dealership to anyone Also do love my new car dealership was also helpful and friendly Would recommend dealership to anyone Also do love my new car More

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