Terry Torbet

From time of car drop off to car pick up, I was kept informed of the progress and any issues that needed to be addressed. I was given a full list of costs and why the issue needed to be taken care of. I informed of the progress and any issues that needed to be addressed. I was given a full list of costs and why the issue needed to be taken care of. I really appreciated the attention to my car as well as my comfort as I waited More

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Lee Schuster Did a great job. He was very helpful. He is very knowledgeable and kind. He was very helpful. He is very knowledgeable and kind. More

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James Holloman, Brandon Philips and Felix Barron always does a great job. We have used this dealership for years does a great job. We have used this dealership for years More

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I used to drive to Hurst from Garland to get my Tacoma serviced. That’s quite a drive and they do an excellent job there. But a couple of years ago I traded my Tacoma for a Venza at Toyota of Richardson. serviced. That’s quite a drive and they do an excellent job there. But a couple of years ago I traded my Tacoma for a Venza at Toyota of Richardson. Terry Torbet was my salesman and is the best. Then I tried the service department again and have had nothing but 5 star service since. Beth Ann is my new service advisor but I think now you can trust anyone there. I prefer having my Toyota serviced at the dealer and I don’t think it costs any more than an independent shop and I know I have trained Toyota technicians working on my vehicle. Go here - you’ll be happy you did. More

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Great customer service. Wait time was minimum. The service person explained everything well. The car was ready when they said it was going to be ready. Very satisfying e Wait time was minimum. The service person explained everything well. The car was ready when they said it was going to be ready. Very satisfying experience overall. More

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Terry Torbet is the best Sales person. I only go to Terry when I need a new vehicle! Lee Schuster is the best Service person! I trust Lee and he brings a ton of knowledge to enhance the ex I only go to Terry when I need a new vehicle! Lee Schuster is the best Service person! I trust Lee and he brings a ton of knowledge to enhance the experience! More

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Service rep was very friendly and explained everything that was needed. Oil change was done in a timely manner that was needed. Oil change was done in a timely manner More

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I bought a 2022 Venza here two years ago. Great salesman and great price. Service dept was pretty chaotic though each time I went so I started driving to a dealer much further away. This week Great salesman and great price. Service dept was pretty chaotic though each time I went so I started driving to a dealer much further away. This week I didn't have time so I went to Richardson for service. 100% improvement. Easily booked an appt and Beth Ann handled my service and got everything done in a short time. Great job Toyota of Richardson! More

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As always , Lee S. Takes care of us. He treats us like family! This is the only place we take our vehicles to get service and we have 6 Toyota vehicles in our family! Takes care of us. He treats us like family! This is the only place we take our vehicles to get service and we have 6 Toyota vehicles in our family! More

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We leased 5 cars in 6 years at this dealership and it’s always a pleasure to come and to recommend friends to go there because I know we can trust their advice and work ethic. In addition, the service cent always a pleasure to come and to recommend friends to go there because I know we can trust their advice and work ethic. In addition, the service center is well organized and the personal always welcome us like a king. I came with my dog and everyone was so nice with us. More

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