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Terry Smith
Terry Smith at Sam Pack's Five Star Ford Carrollton

Terry Smith

Sales

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

Contact Me
5.0
12 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

7 yrs, 11 mos

Languages Spoken

English English

5.0

12 Reviews

Write a Review

12 Reviews of Terry Smith

March 24, 2026

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Employee Rating

Great experience and great inventory. Love my new truck and cant wait to drive it everyday. More

by bc_loud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 25, 2026

Sam Pack's Five Star Ford Carrollton responded

Thank you for sharing your experience, bc_loud! We take great pride in maintaining a top-tier inventory so our Five Star Ford Carrollton customers can find exactly what they need . We are thrilled that you love your new truck and that our team could make the process an enjoyable experience . Reach Terry or me at 972-242-6415 should you have additional vehicle questions. Congratulations! Best regards, Trey Russell, General Manager

August 18, 2025

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Employee Rating

Everyone at the dealership was some helpful and kind. There was a detailed explanation of all car features before leaving the lot. Also getting signed up for the Ford app.. More

by Doug.roach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Forsee

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Aug 18, 2025

Sam Pack's Five Star Ford Carrollton responded

Doug, Thank you for the wonderful feedback! We're so glad to hear that everyone at Five Star Ford Carrollton was helpful and kind, and that you had a great experience learning about all the features of your new car. We believe in providing a detailed, seamless experience for all our customers, and we're happy to know we were able to do that for you. We appreciate your business and hope you enjoy your new vehicle! If there is anything else we can do for you, please call 972-242-6415. Congratulations and thanks again for shopping with us! Take care, Trey Russell, General Manager

June 23, 2025

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My experience at Sam Pack’s Five Star Ford in Carrollton, Texas was exceptional. Everyone I interacted with from the salesman Terry Smith to the pre-owned sales manager Dennis White, was professional and hel More

by mike.vasquez
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis White

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Jun 24, 2025

Sam Pack's Five Star Ford Carrollton responded

Thank you, Mike, for rating your Five Star Ford Carrollton shopping visit. Terry, Dennis, and our entire team want to make owning your Ford a great experience. Let us know if you have technical or maintenance questions at 972-242-6415. We are here to help in any way we can. Take care, Trey Russell, General Manager

April 18, 2025

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We received a very good service and assistance from Terry when buying a pre owned car. More

by Alejandra Figueroa
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 18, 2025

Sam Pack's Five Star Ford Carrollton responded

Thank you, Alejandra, for shopping at Five Star Ford Carrollton. Terry and our team remain available at 972-242-6415 should you need vehicle advice. We are focused on helping you enjoy your purchase. Best regards, Trey Russell, General Manager

March 31, 2025

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Excellent customer service true the entire team. great service,help me true the entire time while I was in the dealership More

by Cortez109
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Recommend Dealer
Yes
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Apr 01, 2025

Sam Pack's Five Star Ford Carrollton responded

Congratulations, Cortez109, on your purchase at Five Star Ford Carrollton! We strive to create a positive environment for all our customers. We appreciate your recommendation and look forward to hearing from you in the future at 972-242-6415. Thank you, Trey Russell, General Manager

March 16, 2025

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I thought there was no way that I’d get approved but Benny and Terry worked shear magic and got it done. Not only did they get me into a car but they were very friendly and made me feel like was the o More

by candyjade62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benny

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Mar 17, 2025

Sam Pack's Five Star Ford Carrollton responded

Thank you, candyjade62, for shopping with us at Five Star Ford Carrollton! We're absolutely thrilled to hear Benny and Terry worked their magic for you! It's wonderful that they made you feel so valued. Enjoy your new car, and please stay in touch at 972-242-6415. Congratulations! Best regards, Trey Russell, General Manager

February 13, 2025

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Employee Rating

They had answers for all of our questions. They were straight to the point and didn't waste time on things that weren't important. More

by Archer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raj Patel

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Feb 14, 2025

Sam Pack's Five Star Ford Carrollton responded

Archer, We're so glad to hear you appreciated our team's direct and efficient approach to your car buying experience! Thank you for the feedback. We strive to provide knowledgeable answers and focus on what matters most to our Five Star Ford Carrollton customers. We appreciate your business and welcome your new Ford questions at 972-242-6415. Best regards, Trey Russell, General Manager

January 23, 2025

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Employee Rating

Great experience, the process was really easy and they were very helpful and made sure to answer all my questions. More

by Westhrasher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 24, 2025

Sam Pack's Five Star Ford Carrollton responded

Thank you, Westhrasher, for shopping at Five Star Ford Carrollton. Terry and our team remain available at 972-242-6415. We welcome the chance to share our vehicle advice. Stop by or call to let us know how we can help you enjoy your ride. Take care, Trey Russell, General Manager

January 05, 2025

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Employee Rating

Had a very good experience. Salesman was very knowledgeable and answered my questions and went far and beyond More

by marcusbear1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 05, 2025

Sam Pack's Five Star Ford Carrollton responded

Thank you, marcusbear1, for shopping at Five Star Ford Carrollton. We truly value your feedback and appreciate you highlighting the exceptional work of Terry. Should you have additional questions about your purchase, please call 972-242-6415. We are focused on your complete satisfaction. Best regards, Trey Russell, General Manager

September 06, 2024

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Employee Rating

Perfect experience, in and out in a short time. Test drive the stock number I wanted, got the deal worked up, and financing was ready to go when I got back from the convenience store. Could not h More

by Bill W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raj Patel, Alexandra Benvenuto , Larry Mason, Larry Mason

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Sep 06, 2024

Sam Pack's Five Star Ford Carrollton responded

Congratulations, Bill, on your new vehicle from Five Star Ford Carrollton! Thank you for your endorsement of your sales team and please continue to reach out to 972-242-6415. Let us know how we can help you enjoy your new Ford. Best regards, Trey Russell, General Manager

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