Terry Schwieso

Horrible buying experience Run away from Wilde Toyota. We started the process of purchasing a vehicle in January 2025. We explicitly told the Wilde sales rep that we’d had horrible purchasing experien We started the process of purchasing a vehicle in January 2025. We explicitly told the Wilde sales rep that we’d had horrible purchasing experiences in the past and wanted to avoid the same with this vehicle purchase. We couldn’t have been more explicit. We’ve been loyal Toyota customers for over 40 years. Toyotas are great. Nonetheless, during our 4 month ‘journey’ to purchase our next Toyota, we experienced terrible communication, poor follow-up, significant issues regarding financing, last minute documentation requests (even though we waited 3+ months for a vehicle) and a finance agent who, after hearing that we’d had a bad purchasing experience, suggested we should have purchased on-line. We provided feedback real-time to multiple sales and dealer management people at Wilde throughout the process. Nothing changed. In fact, on ‘closing day’ our interactions with the finance representative only served to rub salt into open wounds. After our sale had closed, and after repeated emails and comments to Wilde staff about our concerns, we received a phone call from Wilde’s general manager Terry Schwieso. While it fits into the category of ‘too little, too late’ we appreciate Terry’s willingness to listen to our concerns, if after the fact. He’s got the factual feedback. It’s his call whether he wants to do anything with it. Buyer beware. There are other Toyota dealers in the area. More

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My son not only was sold an absolute lemon of a used car and they will Do nothing to correct it but the finance was supposed to Credit his gap And tire warranty to his loan back in December we have been w and they will Do nothing to correct it but the finance was supposed to Credit his gap And tire warranty to his loan back in December we have been waiting being told it takes up to two months still nothing and today we are told it was NEVER PROCESSED. MY son is paying on a car that he can’t drive and paying insurance also and can’t even get this credit done in a respectful Amount of time to be able to get rid of this lemon. Don’t go there. More

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I am absolutely disgusted at the service my 21 son purchasing his first used car at Wilde has been. He was sold a lemon and it has been absolutely NOTHING but trouble and the nightmare continues and n purchasing his first used car at Wilde has been. He was sold a lemon and it has been absolutely NOTHING but trouble and the nightmare continues and now the car basically isn’t worth being repaired and he will owe much more on his loan. And all They say is “it’s unfortunate”. We spent two hours waiting for a meeting today and well it never happened. We will not stop until this is made right. Taking advantage of a hard working young adult is pathetic! First it’s the oxygen sensor right after he left the lot, then 2 mos later catalytic converter and both of those times had to be taken back twice. Now it’s timing chain jumped and basically mechanic says it’ll need a new engine. HE HAS HAD THE CAR 9mos More

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Dealt directly with Terry the GM to get the deal in place then we were handed off to a sales rep named Jeff Seidner...Both of these guys need to be commended on their professional ism and honesty...Great pla then we were handed off to a sales rep named Jeff Seidner...Both of these guys need to be commended on their professional ism and honesty...Great place to buy a vehicle from. Also Q , who handled the financing and closing paperwork did a great and helpful job as well!! Thank you Wilde Toyota!! More

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I purchased a used vehicle form this establishment 8/24/24. I did not do a very good job inspecting it. The car fax provided to me stated that no accidents were reported. Once I had the vehicle at hom 8/24/24. I did not do a very good job inspecting it. The car fax provided to me stated that no accidents were reported. Once I had the vehicle at home I noticed that the back bumper on the passenger side was popped out and looked to be by it being hit. The front bumper same side kooks to be repainted. Also one of the parking lights was out and the cabin air filter was filthy. I believe all these things should have been addressed in the total inspection that supposedly is done. I also left a couple of things in my old vehicle that I would’ve liked to have mailed to me or would’ve picked up. I emailed the general manager and sales person to reach out to via email or phone call. No response from either one. Times have not change in the car business. Once you sign on the dotted line you are no longer valued, unless you go in for paid services. At this point I will have to spend around $156 to replace the items I left behind the 2 items that I had to replace. Lesson learned. Never do business at this location again. More

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Purchased a used vehicle from this dealership and have regretted it ever since. I took my original vehicle in for service and was told it needed more work than it was worth and that it wasn’t safe to leav regretted it ever since. I took my original vehicle in for service and was told it needed more work than it was worth and that it wasn’t safe to leave in. I ended up trading it in for one of their pre-owned vehicles. I noticed some odd things when test driving it, but got a signed guarantee it would be fixed. Since owning the vehicle that was “professionally inspected and cleared”, I have had to spend THOUSANDS of dollars fixing things that they certified were “safe and inspected.” I took it to another dealership and they did an inspection and found multiple things wrong with it. I fixed it to make sure I’m safe and brought it to the attention of the original dealership who told me that it was “close enough”, and “met their standards, even if only by barely.” They refused to take ownership of their slip ups. They also tried to tell me they were not going to clean the interior before selling it to me after showing me the coffee stains all over the ceiling/center console/seats, and doors from one of their techs splashing it everywhere. I told them that was unacceptable and they attempted to clean it. There are still stains in it after they “cleaned” it. I will never use them for service and I will never purchase from them again. More

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Our family loves Toyotas, and Wilde is the best place to go. They have a fantastic inventory and are incredibly knowledgeable about their cars. I never feel pressured when I am there, and everyone is overly go. They have a fantastic inventory and are incredibly knowledgeable about their cars. I never feel pressured when I am there, and everyone is overly helpful. I purchased a Rav4 last week, and worked with Terry Schwieso, Mathew Fett, and Charles Clark; I could not be happier with the trio! I am upgrading from a 2007 Corolla, and the Rav4 I purchased has a plethora of features and technology I am unfamiliar with. Matt possesses a wealth of knowledge when it comes to cars, and was able to explain everything to me and answer any questions I had. He ensured I left the lot knowing how to properly use the car. He was friendly and kept me updated as I waited for the car to arrive at Wilde. In the finance department, I worked with Charles Clark. He streamlined the process flawlessly, and explained the different warranties and add-ons available; I never felt pressured. More

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I big shout out to Terry Schwieso who got us hooked up with Giuseppe Fuoti. Giuseppe was fun and easy-going to work with which made car buying less stressful. Phil Lo did an excellent job as well. Than with Giuseppe Fuoti. Giuseppe was fun and easy-going to work with which made car buying less stressful. Phil Lo did an excellent job as well. Thank you everyone! Love my car! More

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One of the worst parts of leasing a new car for me is having to go through the final paperwork with the Finance Department. Steve, my Finance Manager, had all the required documentation set up ahead of having to go through the final paperwork with the Finance Department. Steve, my Finance Manager, had all the required documentation set up ahead of time and made the financial review process extremely efficient and actually enjoyable. I told him that I'd give him a 10 on a scale of 1-5. Ian, my Sales Manager, was very thorough in providing me options for getting me the best price on a new leased vehicle. I came in thinking that I might want to finally buy out my existing lease, because my 2018 was in EXCELLENT condition with only 17,000 miles. Ian gave me the options for the buy-out, but he also searched hard for rebates and incentives that made the new lease deal too attractive to pass up. Finally, my last "person of praise" is Jim the Sauce. Jim has been my go-to sales guy for several vehicles. He's really the face of the dealership for me. He always is patient and resourceful in addressing my concerns and needs. He never loses his cool, no matter what I demand. I really appreciate his continuing efforts to make he happy. Thanks! Bill More

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I purchased brand new Toyota Highlander 2022Everything I purchased brand new Toyota Highlander 2022 Everything was fine Sales financing and management every one worked very hard to get me best deal I purchased brand new Toyota Highlander 2022 Everything was fine Sales financing and management every one worked very hard to get me best deal More

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