Terry Ramey
Terry Ramey at Metro Lexus
Refer Me

Terry Ramey

Master Certified New Car Sales and Leasing

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
274 Reviews

I currently live in lovely, Medina Ohio with my 3 children and pet cat, "Peyton Hillis". I have been in the car industry for 17 years and love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fourth Lexus now. You deserve to be treated special too!

Dealership Experience

10 yrs, 5 mos

Industry Experience

38 yrs, 8 mos

Specialties & Trainings

Certified

5.0

274 Reviews

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274 Reviews of Terry Ramey

December 22, 2024

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Employee Rating

This was our first Lexus purchase. The staff has been very attentive to our needs, especially with regard to the sales person and the specialist who explained the special features and More

by LoisLane
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Tysean Yorke

December 22, 2024

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Everyone I worked with at Lexus was very professional and efficient. Car transfer made easy. More

by Maryloupalermo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Trae Harris

December 16, 2024

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Terry was great, extremely helpful in the process of finding my new car. I felt very comfortable working with her. More

by Jsolis6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Metro Lexus responded

We're delighted to hear that Terry made your car-buying experience comfortable and enjoyable at Metro Lexus. Thank you for sharing this feedback!

December 06, 2024

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We had a great experience. Terry was very professional and knowledgeable. The dealership was very clean and had a pleasant atmosphere. Everyone was friendly. More

by Driydmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Lara , John (Finance)

Dec 06, 2024

Metro Lexus responded

Thank you for sharing your positive experience with us at Metro Lexus! We're delighted to hear that Terry and the team provided a professional and welcoming environment. We appreciate your feedback and look forward to serving you again in the future!

December 01, 2024

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I had an excellent buying experience with Metro Lexus and Terry. She did a great job and was very professional and communicative. I highly recommend Metro Lexus, Terry and the entire team. More

by jdfasone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, Julie Mohridge

Dec 03, 2024

Metro Lexus responded

Thank you for sharing your positive experience with Terry and the team at Metro Lexus! We're delighted to hear that everything went smoothly, and we appreciate your recommendation. Enjoy your new vehicle!

November 02, 2024

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Employee Rating

Couldn't have asked for a better experience than I had at Metro Lexus + I'm loving my new RX-500h. Thanks! More

by iwanaclay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Metro Lexus responded

Iwana, we're delighted to hear that you had a fantastic experience at Metro Lexus and are enjoying your new Lexus RX 500h! Thanks for choosing us!

November 01, 2024

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After initial negative response, when we got to Terry we’re treated like Royalty. Thank you. More

by Herriott1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julie Mohridge, Trae Harris

Nov 01, 2024

Metro Lexus responded

Thanks for the shoutout to Terry from our Metro Lexus team! We appreciate it.

October 08, 2024

Dealership Rating
Employee Rating

This is a fantastic dealership! Impressive from start to finish. Terry was honest, professional and knowledgeable. My experience was a “breath of fresh air”… I will be back!! More

by Malcolm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan

Oct 08, 2024

Metro Lexus responded

Malcolm, we're delighted to hear that Terry and the Metro Lexus team made your experience a breath of fresh air. Thank you for choosing us, and we look forward to welcoming you back!

September 30, 2024

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Employee Rating

This is my third purchase of an RX 350. Service and working with everyone there has always been top notch. More

by Cmkucera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trae Harris

Sep 30, 2024

Metro Lexus responded

Thank you for your continued trust in Metro Lexus! We're delighted to hear that our service has consistently met your expectations. Enjoy the new RX 350!

September 27, 2024

Dealership Rating
Employee Rating

Terry and the rest of staff were great! This was special experience! I will be a returning customer. They made the process smooth and I clearly understood everything that went on. Thanks yo More

by Sllockridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Lara

Sep 27, 2024

Metro Lexus responded

Thank you for sharing your positive experience! We're delighted to hear that Terry and the Metro Lexus team made everything smooth and clear. We look forward to welcoming you back in the future!

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