Terry "Pops" Kretz
Terry "Pops" Kretz at CarSmart.net
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Terry "Pops" Kretz

Inventory Controls

CarSmart.net

350 Rockland Rd
Hendersonville, TN 37075

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rated
11 Reviews

Pops is a cherished employee that has been with us for almost 10 years. He has helped us with sales, management, customer service, and inventory control over the years.

Dealership Experience

12 yrs, 11 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

not yet
rated

11 Reviews

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11 Reviews of Terry "Pops" Kretz

March 05, 2024

Dealership Rating
Employee Rating

Friendly. Professional. Good quality cars. B b b b b b b b b b More

by victoriac316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guy Alfieri, CRM CRM, Shawn Bowers, Matthew Alfieri , Old Matt and young Matt

Mar 05, 2024

CarSmart.net responded

Good morning, and thank you for the support. It’s customers like you that make our job worthwhile. The CarSmart.net Team

March 01, 2024

Dealership Rating
Employee Rating

Purchased a vehicle from good ole Matt Tupa, I’ll definitely recommend him to friends. More

by atm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guy Alfieri , Matt Tupa

Mar 01, 2024

CarSmart.net responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Matt Tupa provided you with excellent service and that you're happy with your purchase. If you have any friends or family in need of a reliable vehicle and exceptional customer service, we'd be honored to assist them as well. Thanks again for choosing CarSmart.net!

December 18, 2023

Dealership Rating
Employee Rating

They make sure your happy with your new car and financing also, will take the extra time to make sure of customer satisfaction,, thanks Car Smart More

by janec0059
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Alfieri

Jan 31, 2024

CarSmart.net responded

We're thrilled to hear about your positive experience with Car Smart! Ensuring customer satisfaction is our top priority, and it's wonderful to know that they went the extra mile to make sure you were happy with both your new car and financing. Thank you for taking the time to share your feedback, and if you ever need assistance in the future or have any questions, please feel free to reach out. We appreciate your support, and we're here to help with anything you may need. Enjoy your new car!

May 23, 2021

Dealership Rating
Employee Rating

Shawn Bowers is an amazing salesperson and human being. He was patient with me because I am hearing impaired and made sure I had what I needed. I asked questions and he answered them without it being diffi More

by Josh_perkins1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Guy Alfieri, CRM CRM, Shawn Bowers , Bob Garcia, Eric Hampton, Misty Bowling

April 10, 2021

Dealership Rating
Employee Rating

Exceptional customer service. Shawn was fabulous to work with. What really sets them apart is the fact that you can trust that they will stand behind their word. We've bought four vehicles with them and wil More

by Rfleming
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bowers , Bob Garcia

March 28, 2021

Dealership Rating
Employee Rating

I have to say I was hesitant to deal with a dealership but as soon as I met Shawn it was like talking to an old friend. The buying process couldn’t have been easier and working with CarSmart for my warran More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bowers , Eric Hampton

October 22, 2020

Dealership Rating
Employee Rating

Everyone was friendly, laid back, and straight forward. The experience was positive, overall, and I know they gave me a good deal. I would recommend. More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bowers , Bob Garcia

Nov 21, 2020

CarSmart.net responded

Thank you for the kind words! The CarSmart.net Team

September 30, 2020

Dealership Rating
Employee Rating

My husband and I were so happy with the service and personnel at CarSmart.net. Our salesperson, Shawn, was personable, kind, down-to-earth, and best of all he was not pushy. The whole team treated me, More

by rachelray.smith94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Bowers

Nov 21, 2020

CarSmart.net responded

Thank you for the kind words! The CarSmart.net Team

September 26, 2020

Dealership Rating
Employee Rating

Excellent service fast and efficient. Great price on the car we purchased. I’ve bought a few cars in my life and this was the best experience More

by Tbates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Guy Alfieri , Bob Garcia, Tyler Norman

Nov 21, 2020

CarSmart.net responded

Thank you for the kind words! The CarSmart.net Team

September 25, 2020

Dealership Rating
Employee Rating

Great communication, easy lot and layout. The car was quite low on gas when we drove it home after purchase but other than that it was a pleasant car shopping experience! More

by ELM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Guy Alfieri, Shawn Bowers , Bob Garcia

Nov 21, 2020

CarSmart.net responded

Thank you for the kind words! The CarSmart.net Team

1

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