Terry Matteson
Terry Matteson at Germain Honda of Surprise
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Terry Matteson

Product Specialist

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Terry Matteson

December 21, 2024

Dealership Rating
Employee Rating

Great group of people! Very helpful in getting the Honda of my choice. Thank you! More

by westercr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2024

Germain Honda of Surprise responded

We thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

December 14, 2024

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Employee Rating

Everyone at the dealership was extremely helpful and professional. The dealership itself was spacious, clean, and comfortable. It’s only been a few days and I have already recommended Germain to friends More

by deebenyi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Germain Honda of Surprise responded

Thank you for providing feedback on your recent experience at Germain Honda of Surprise. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that Adrian took great care of you. We look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

November 22, 2024

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John was a great salesman. He was always there to help. We are very careful buyers and were back many times for information. I am from the American auto industry, so buying More

by st-bryan
Recommend Dealer
Yes

Other Employees Tagged: John LaGrassa

Nov 25, 2024

Germain Honda of Surprise responded

We thank you for the opportunity to earn your business and thank you for highlighting John and Terry in this kind review. If there is anything further we may assist with, please do not hesitate to let us know. Best Regards, Sassha Motz General Manager

November 04, 2024

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Employee Rating

Customer service cantered Helpful Seamless Detailed Efficient Friendly Thorough Experts Follow up Makes buy car easy More

by Drzana14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Rivas

Nov 04, 2024

Germain Honda of Surprise responded

All great things we love to hear about our team. Thank you for choosing Germain. We wish you many safe and happy miles in your new Honda. Best Regards, Sassha Motz General Manager

October 27, 2024

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Employee Rating

Did a Costco deal through the dealership for a Honda Civic with Terry Matteson and he was thoroughly professional when working with my daughter and me to find the right one for our needs. Would definite More

by beechman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bell

Oct 28, 2024

Germain Honda of Surprise responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best Regards, Sassha Motz General Manager

October 14, 2024

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Employee Rating

Very friendly and helpful staff, especially Devon, as he went above and beyond to help us to answer our questions and resolve a concern which he went the extra mile to resolve. More

by debunker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Germain Honda of Surprise responded

Thank you for your lovely feedback! We're pleased you received the best care and guidance from Devon and that he went above and beyond to assist you. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure. Best Regards, Sassha Motz General Manager

October 13, 2024

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Employee Rating

Accommodating, not pushy, Financing took hours so that was annoying. Upside is the rate was lower than my pre-qualification. More

by EDUKTER1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Winje

Oct 14, 2024

Germain Honda of Surprise responded

We thank you for your feedback and your patience while our team worked hard to exceed your expectations. Best Regards, Sassha Motz General Manager

October 13, 2024

Dealership Rating
Employee Rating

Terry is a great sale person. He did everything he could to get us what we wanted. His manager was also very helpful and understanding. And overall I give Germain Honda of Surpris More

by RCTREJO559
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bell

Oct 14, 2024

Germain Honda of Surprise responded

Thanks for letting us know how pleased you were with Terry's assistance! We're happy Terry's support and expertise helped to make this experience an overall success. Congratulations on your pre-owned car! We wish you so much joy and satisfaction in your journeys to come, from everyone here at Germain Honda! Best Regards, Sassha Motz General Manager

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