Terry Cook | Page 22

Best car buying experience of my life The process was relaxed and easy. It only took 3 hours from the time I walked into the dealership, until the deal was finalized and I was driving off The process was relaxed and easy. It only took 3 hours from the time I walked into the dealership, until the deal was finalized and I was driving off the lot. The salesman, as well as the finance person, knowledgable, courteous and professional. I will only buy from this dealership. More

by JUSTINWP1980 Verified Customer Verified Customer

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good experience. Professional and none of the normal dealership games. Had a terrible experience with Virginia Beach dealer from sales to service but terry and will di Professional and none of the normal dealership games. Had a terrible experience with Virginia Beach dealer from sales to service but terry and will did a great job. Love the telluride. More

by JIMDULLEA Verified Customer Verified Customer

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Great service We always use rusty Wallace Kia in Alcoa for all of our Kia needs! Dealership and service department are excellent to work with. we will continue to u We always use rusty Wallace Kia in Alcoa for all of our Kia needs! Dealership and service department are excellent to work with. we will continue to use Rusty Wallace Kia in the future! More

by MONICACATHEY14 Verified Customer Verified Customer

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Excellent customer service I always appreciate the guys at the service counter. They are so pleasant and helpful with my car needs. They always make sure the car maintenance is I always appreciate the guys at the service counter. They are so pleasant and helpful with my car needs. They always make sure the car maintenance is up to date More

by BECKY.CORRELL3 Verified Customer Verified Customer

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Pleasant Experience Rusty Wallace KIA is the most friendly, kind, fair dealership we have ever been to. From our salesman to the sales manager to the finance department a Rusty Wallace KIA is the most friendly, kind, fair dealership we have ever been to. From our salesman to the sales manager to the finance department and even to the young man who cleaned our new car and drove it up for us. We highly recommend this dealership, not just because of its great vehicles, but because the staff makes it such a pleasant experience. More

by Alan & Laura Fair Verified Customer Verified Customer

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A few hours Very good service Terry was very nice as before. Worked with us on the loan amount and payment, getting us the best deal. Will be back again. Very good service Terry was very nice as before. Worked with us on the loan amount and payment, getting us the best deal. Will be back again. More

by Willow69 Verified Customer Verified Customer

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It was a great experience and great dealership, I had been to other dealerships and yours was the best to deal with thank you.Will tell all our friends and family about your Kia dealership. I had been to other dealerships and yours was the best to deal with thank you.Will tell all our friends and family about your Kia dealership. More

by WEH51 Verified Customer Verified Customer

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Always excellent until this visit This is a text from dealer; Your SPORTAGE is scheduled for service on 01/09/2019 09:00 AM at RUSTY WALLACE KIA OF ALCOA. My husband arrives at 9. Th This is a text from dealer; Your SPORTAGE is scheduled for service on 01/09/2019 09:00 AM at RUSTY WALLACE KIA OF ALCOA. My husband arrives at 9. They said you don't have an appointment. He said, yes I do. Dealer, no you'll have to make an appointment. He said, my wife did & we reserved a rental for the day. After an hour, they accepted & gave him a rental. Car wasn't done until the next day. Not convenient or professional. Everyone's schedule is crazy, that's the reason for making time to keep up with maintenance on your vehicle & making an appointment. More

by MICHUD5511 Verified Customer Verified Customer

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Work done was as promised When I bought my car at Rusty Wallace Kia, there were a couple of scratches on it that needed to be fixed. They promised to do that. When I got my car When I bought my car at Rusty Wallace Kia, there were a couple of scratches on it that needed to be fixed. They promised to do that. When I got my car back, it looked great! The service team did a great job! More

by Sherry Verified Customer Verified Customer

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Loyal Kia owner My sixth Kia purchase! Rusty Wallace is the way to go. Professional salesman. Professional loan officer. Service department ok _drinks and snacks av My sixth Kia purchase! Rusty Wallace is the way to go. Professional salesman. Professional loan officer. Service department ok _drinks and snacks available while you wait. Loaner cars available if you’re having service other than an oil change More

by ELKINS.RHONDA Verified Customer Verified Customer

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