Terry Cook | Page 11

I had a great experience at Rusty Wallace. They had what I wanted in stock and everyone was very helpful! It was a great and easy experience. The whole process was great and they also even entertained my ch I wanted in stock and everyone was very helpful! It was a great and easy experience. The whole process was great and they also even entertained my child so she was not bored! I would definitely recommend. More

by SHAWNPARSONS124 Verified Customer Verified Customer

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We bought a new Sportage, and everything went smooth. The car was cleaned and fueled just as expected. I did find it odd that they had to scramble to find some floormats, and eventually took some from The car was cleaned and fueled just as expected. I did find it odd that they had to scramble to find some floormats, and eventually took some from a used Sportage. Why in the world is Kia shipping out new cars without floormats? More

by brenttip24 Verified Customer Verified Customer

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I worked with Terri Cook over the phone & he was very kind, patient & listened to my wants. When I met him he was no different than that on the phone. They had a white Sportage coming in that I was in kind, patient & listened to my wants. When I met him he was no different than that on the phone. They had a white Sportage coming in that I was interested in when I went to do my trade-in Eval I. looked at the red one but I really wanted the white. I got to meet Brandon the general manager he too is very kind patient and understanding. They let me be alone so I could think about what I should do Because of these two I bought from Kia of Alcoa I even bought the red color That I didn’t think I wanted at first. in all my years of buying a vehicle this was my first very pleasant experience with a dealer I have recommended them and will continue to do. More

by STERLINGSILVER44 Verified Customer Verified Customer

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Anytime I have dropped my car off they are very Anytime I have dropped my car off they are very prompt. I was having trouble with my blootooth, I pulled up and a guy came out and helped Anytime I have dropped my car off they are very prompt. I was having trouble with my blootooth, I pulled up and a guy came out and helped More

by ROSALYNLITTLES Verified Customer Verified Customer

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Salesman, manager and staff were excellent. No high pressure just great honest people. A great experience and a great vehicle!! Would highly recommend this dealership pressure just great honest people. A great experience and a great vehicle!! Would highly recommend this dealership More

by Cheryl m Verified Customer Verified Customer

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I visited on my lunch hour tocheck out a new Kia Soul. Terry and Brandon wowwed me when I walked in the door. Thank you! Terry and Brandon wowwed me when I walked in the door. Thank you! More

by LoriBee Verified Customer Verified Customer

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When I went through the door I was greeted with Smiles and can I help you? They showed me what I was looking for made me feel at home. and can I help you? They showed me what I was looking for made me feel at home. More

by KDBREWER1959 Verified Customer Verified Customer

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Great service! Couldn’t have asked for more accommodating service… Dylan kept us updated on arrival of our new Telluride…we love it! Thank you! service… Dylan kept us updated on arrival of our new Telluride…we love it! Thank you! More

by Avicki649 Verified Customer Verified Customer

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These people do business with a professional manner not common in the automobile industry. When I arrived they responded quickly with a choice of two vehicles that met my needs. The negotiations were reaso common in the automobile industry. When I arrived they responded quickly with a choice of two vehicles that met my needs. The negotiations were reasonable and appropriate. Would eagerly try to do business with Rusty Wallace Kia again. More

by jbellasoc Verified Customer Verified Customer

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Awesome a new or used car place service department is going will be back to buy another car Kia Soul when I’m ready for a new one going will be back to buy another car Kia Soul when I’m ready for a new one More

by Slickie63 Verified Customer Verified Customer

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