Terrie Horton
Terrie Horton at Robert Brogden Buick GMC
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Terrie Horton

Finance Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8
722 Reviews
4.8

722 Reviews

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723 Reviews of Terrie Horton

April 18, 2025

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Great job by these guys. Drove in from Topeka to get this vehicle purchased in a relative short time frame. More

by mschirmer
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter, Dominik Warren

April 15, 2025

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It was a great experience from beginning to end. Sage was amazing, knowledgeable and very kind. The entire Steff was. More

by SHERRIY67
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Recommend Dealer
Yes

Other Employees Tagged: Sage Herrera

Apr 15, 2025

Robert Brogden Buick GMC responded

Thank you, Sherri, for your wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. Sage and the entire staff truly strive to provide excellent service, and your feedback highlights their efforts. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 13, 2025

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Won't buy here again. Not a pleasant experience overall. Ryan O'Connor was pleasant to work with for the most part. He obviously follows the rules of the general man More

by FFLOWER
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Recommend Dealer
No

Other Employees Tagged: Ryan O'Connor

Apr 15, 2025

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, and for mentioning Ryan. We appreciate your feedback and understand that your visit to Robert Brogden's Olathe Buick GMC did not meet your expectations. We strive for a seamless car-buying process and will take your insights into consideration to improve our standards. Please feel free to reach out to us directly if you would like to discuss your experience further. We hope to have the opportunity to serve you better in the future. Sincerely, The Robert Brogden Buick GMC Team

April 13, 2025

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Jimmy Carpenter did a great job keeping me informed of the the build date and expected delivery date. Great experience. More

by maxmcclain54
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

Apr 15, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback, Max! We’re thrilled to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. It's fantastic to know that Jimmy kept you informed about the build and delivery dates. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 09, 2025

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Our salesman was extremely helpful and fun to work with. Unfortunately, the additional warranty service add-ons and dealer fees were not disclosed up front and surprised us at the end. That led to a high pr More

by troy.sheeley
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Recommend Dealer
Yes

Other Employees Tagged: Sage Herrera

Apr 10, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback, Troy. We're glad to hear that our salesman was helpful and made your experience enjoyable. At Brogden, our vehicles are sold with a Multi-Protect Package, which is designed to provide protection and peace of mind while adding value to your vehicle purchase. All vehicles also come with our 30-Day Money Back Guarantee, adding further confidence for our customers. If you have any further concerns or would like to discuss this matter more, please feel free to reach out to us at Robert Brogden's Olathe Buick GMC. We hope to assist you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 08, 2025

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Jimmy at Robert Brogden was a pleasure to work with. He helped me get exactly what I wanted and didn’t waste time doing it. I will definitely come back for my next purchase. More

by jay.staude
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Recommend Dealer
Yes

Other Employees Tagged: Tim Lewis, Jimmy Carpenter

Apr 08, 2025

Robert Brogden Buick GMC responded

Thank you, Jay, for your wonderful review! We are thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that our team, including Jimmy, was able to assist you in finding exactly what you wanted. We look forward to welcoming you back for your next purchase! Sincerely, The Robert Brogden Buick GMC Team

April 07, 2025

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Tricia was very communicative and informative on what was going on. She knew I was disappointed to have an issue with my brand new car and did everything possible to Aleve that More

by mfoley004
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cedric Mayberry, Tricia Hecker

Apr 08, 2025

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear that you found Tricia communicative and informative regarding your brand new car issue. At Robert Brogden's Olathe Buick GMC, we strive to ensure our customers feel supported throughout their journey. Your feedback means a lot to us, and we hope to assist you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

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The people i worked with were very friendly and listened to my questions and concerns. More

by pjohnson6363
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Recommend Dealer
Yes
Apr 03, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're delighted to hear that our team was friendly and attentive to your questions and concerns. At Robert Brogden's Olathe Buick GMC, we strive to provide excellent customer service, and it’s great to know we hit the mark with you. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 03, 2025

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Recently bought a 2025 GMC Yukon Denali from this dealership. Sam was great to work with and was quick to follow up after purchase. More

by sashat
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Recommend Dealer
Yes

Other Employees Tagged: Sam Skid

Apr 03, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience purchasing your 2025 GMC Yukon Denali from Robert Brogden's Olathe Buick GMC. It's fantastic to know that Sam provided you with excellent service and follow-up. We appreciate your business and look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

April 02, 2025

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Quick, efficient experience buying the truck and great customer service. Ryan was straight-forward and has been great to deal with. More

by jelliott67opks
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Recommend Dealer
Yes

Other Employees Tagged: Ryan O'Connor

Apr 03, 2025

Robert Brogden Buick GMC responded

Thank you for the wonderful review! We’re thrilled to hear you had a quick and efficient experience buying your truck at Robert Brogden's Olathe Buick GMC. It’s great to know that Ryan provided you with excellent customer service. We hope to see you again soon – enjoy your new truck! Sincerely, The Robert Brogden Buick GMC Team

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