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Terrie Horton

Overview Reviews (670) Inventory (616)

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Terrie Horton

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Terrie Horton

Finance Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8

670 Reviews

Overview Reviews (670) Inventory (616)

4.8

670 Reviews

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670 Reviews of Terrie Horton

November 12, 2024

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Excellent staff and a pleasure working with. Listened to what I needed and provided a great solution Listened to what I needed and provided a great solution More

by wesley.banks

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor

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Nov 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Wesley! We’re thrilled to hear that you had a great experience with our staff at Robert Brogden Buick GMC. It’s our goal to listen to our customers and provide the best solutions possible. We look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 11, 2024

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Honest, efficient, and quick. Ryan O’Connor is a polite, responsive salesman. I would recommend him to anyone looking to purchase a vehicle. Ryan O’Connor is a polite, responsive salesman. I would recommend him to anyone looking to purchase a vehicle. More

by GECKO0302

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor

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Nov 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Ryan at Robert Brogden Buick GMC. Your recommendation means a lot to us, and we appreciate your support. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 08, 2024

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Very responsive, organized and loaded with good inventory of multiple car and pickup options. Highly recommend. of multiple car and pickup options. Highly recommend. More

by SDHUNT.MAIL

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor, Todd Kelly

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Nov 11, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you found us responsive and organized here at Robert Brogden's Olathe Buick GMC. Our team works hard to maintain a diverse inventory to meet our customers' needs. We appreciate your recommendation and look forward to welcoming you back soon! Sincerely, The Robert Brogden Buick GMC Team

November 03, 2024

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Very easy, smooth transaction. Jake & Sebastien were great to work with and very knowledgeable for 1st time truck buyer. Jake & Sebastien were great to work with and very knowledgeable for 1st time truck buyer. More

by BMW @ Baron535x

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jake Blackman

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Nov 05, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an easy and smooth transaction with Jake and Sebastien at Robert Brogden Buick GMC. It's great to know they provided you with the knowledge you needed as a first-time truck buyer. We hope you enjoy your new vehicle, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 02, 2024

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Very informative and professional employee’s. Great amount of inventory to choose from and Dominik worked very hard to explain the details on every truck. Great amount of inventory to choose from and Dominik worked very hard to explain the details on every truck. More

by mizzou66061

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Lewis, Dominik Warren

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Nov 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Dominik and our team here at Robert Brogden Buick GMC. We're glad to hear that you found our inventory impressive and that Dominik provided you with all the details you needed. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

October 31, 2024

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Love my car! It has everything that I was looking for and Ryan helped me. Thanks again! It has everything that I was looking for and Ryan helped me. Thanks again! More

by oliviaparsons1220

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor, Brian Everhart

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Nov 01, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you love your car and that Ryan was able to assist you in finding exactly what you were looking for. Your satisfaction means a lot to us at Robert Brogden Buick GMC. We appreciate your support and look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

October 19, 2024

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Without a doubt, the best car buying experience that we have ever had. Our sales person (Jimmy) was open, honest, and extremely knowledgeable. Product support after the sales has also been off the charts have ever had. Our sales person (Jimmy) was open, honest, and extremely knowledgeable. Product support after the sales has also been off the charts. We were/have been very pleased with how the whole Brogden Team. More

by BRUCERUDD1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter

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Oct 22, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had the best car-buying experience at Robert Brogden Buick GMC. It's great to know that Jimmy provided you with honest and knowledgeable service, and we truly value your praise for our product support and the entire Brogden team. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 18, 2024

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For the most part the experience was great. The finance department was nit forthcoming with some details. For example nor wanting us choose gm finance but instead wanting us to go with other ba The finance department was nit forthcoming with some details. For example nor wanting us choose gm finance but instead wanting us to go with other banks..I did not like that More

by lovemoretambaoga

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Sebastien Granger, Lee Habiger, Brian Land, Dominik Warren, Sam Skid, Jenah Huff, Todd Kelly

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Oct 21, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the finance department at Robert Brogden Buick GMC. Your concerns about the financing options will be looked into, as we aim to provide transparency and choice to our customers. If you have any further questions or would like to discuss this matter, please feel free to contact us directly. We value your input and hope to serve you better in the future. Sincerely, The Robert Brogden Buick GMC Team

October 13, 2024

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It was a good experience I got a new truck and was only looking for a used one looking for a used one More

by cjtall20

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Skid

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Oct 15, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a good experience with us at Robert Brogden Buick GMC and that you found a new truck that you love. It's always our goal to exceed expectations, even when you're looking for something different. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

October 06, 2024

Dealership Rating

Employee Rating

Ryan was great to work with! ! As an older single female, buying cars is not my favorite. I have bought all my cars unaided by a man and have had some pretty bad experiences. T ! As an older single female, buying cars is not my favorite. I have bought all my cars unaided by a man and have had some pretty bad experiences. This by far was the best experience ever. No long waiting times as the salesman disappears to ask the manager. From the time I walked in the door to leaving in my new car took only 2 1/2 hours and that included the test drive. I'm so happy I decided to do business with Robert Brogden!! More

by nkarl16688

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sebastien Granger, Ryan O'Connor

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Oct 07, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Ryan at Robert Brogden Buick GMC. We understand that car shopping can sometimes be daunting, and we're glad we could make the process smooth and enjoyable for you. Congratulations on your new car! We hope to see you again soon and appreciate you sharing your experience with others! Sincerely, The Robert Brogden Buick GMC Team

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