4 Reviews of Terrence Thrower
August 11, 2023
I would give this dealership a 0 star if I could. Do not believe anything they say about the terms and conditions regarding your contract! They’ll straight up lie to you and demean you when you try t Do not believe anything they say about the terms and conditions regarding your contract! They’ll straight up lie to you and demean you when you try to call it out. Dalia and her team should be ashamed of themselves. I leased the car ~45 days ago and did leave a perfect survey (of which I told them I regret!). That night I filled out the survey I requested a buy out quote online from Hyundai finance (not happy Hyundai) that encompassed the depreciated cost + all of the lease payments. This is different from what I explicitly asked both the sales manager and finance manager, even looking right at the terms in the contract while signing in the presence of my husband. I was told it would be the remaining capitalized cost and not the entire lease payments + depreciation when buying out the vehicle. The difference in this case is about $5,000! Never did I inquire to happy Hyundai about taxes (which is what they continue to go on about) because that wasn’t the issue! What happened was more deflection from the sales manager going on about taxes and how there could never be a tax credit only for leases (which is not true at all). But as you can see, they can’t be surprised when I did try to reach out to the dealer to correct things in attempt to not need to write this exact review. All I wanted was the ability to buy my car for the price the dealer can buy it at (aka about what I was promised in terms of pricing), but alas… I contacted Hyundai consumer affairs and was told (after a month of being strung along - which is why I’m writing this 45 days later not 15!) that the management of the dealer was “shocked” that such an issue would be escalated that high and that it should be dealt with at the dealer. Unfortunately, the dealer is just still going on with misinformation and lies and has no interest in making things right. So Hyundai won’t help customers who are cheated by their dealers, and their dealers are frauds. No wonder they can’t sell these cars!! Very sadly, I love my car but it’s making me sick just to look at. It will be sold ASAP. What a giant waste of money and what a waste of a customer from Happy Hyundai and Hyundai. If they use fraudulent business practices on me they’ll do the same to you! Stay away!!! Happy Hyundai… more like sad fraudulent scam artist Hyundai. More
Other Employees Tagged: Louie Sedlacek, Luis Castresana, Randy Baudek
February 11, 2015
Phil and Dave Best dealership I have ever been too. They go out of there way for me every time I walk into the dealership. Ask for Phil and Dave ! Best dealership I have ever been too. They go out of there way for me every time I walk into the dealership. Ask for Phil and Dave ! More
Other Employees Tagged: Dave Carly, Mel Hanna, Phillip Armoush
February 10, 2015
Couldn't have asked for anything better! I went into Happy Hyundai expecting the same run around as every other dealership. It was completely different! My salesman, Sam, was super friendly, I went into Happy Hyundai expecting the same run around as every other dealership. It was completely different! My salesman, Sam, was super friendly, he took the time to actually listen to my situation and what was best for me! No pressure to buy something I didn't want, everyone was extremely patient, and it was so refreshing! I would recommend EVERYBODY to buy here. I have absolutely no problems with my Hyundai Elantra. More
Other Employees Tagged: Sofia Nieto , Sam
February 10, 2015
Makes Car Buying Easy! I have just recently purchased a 2015 Elantra and I will say, without hesitation, that I had a really good experinece with this dealership. My sales m I have just recently purchased a 2015 Elantra and I will say, without hesitation, that I had a really good experinece with this dealership. My sales man, Phill, was a great help, very kind and it was evident that he showed concern for his costumer. He answered all my questions and helped pick the best options for me. I know that I will be referring my family and friends to Happy Hyundai. More
Other Employees Tagged: Mel Hanna, Phillip Armoush