Terrence Persaud
Terrence Persaud at DCH Paramus Honda
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Terrence Persaud

Service

DCH Paramus Honda

120 NJ-4
Paramus, NJ 07652

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15 Reviews
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15 Reviews

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15 Reviews of Terrence Persaud

October 15, 2024

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Employee Rating

Brandon Lopes was extremely helpful in helping me choose a car that makes sense for me! More

by Arferraro23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Lopes

Oct 16, 2024

DCH Paramus Honda responded

That's wonderful to hear! Thank you for the review and kind words about Brandon. The DCH Paramus Honda team looks forward to serving you again! Enjoy your new ride!

November 24, 2023

Dealership Rating
Employee Rating

Another fantastic experience at DCH Honda of Paramus. Ralph was great. I walked in without an appointment battery trouble. They were so busy, but Ralph,service adviser took care of me. Great people the More

by Jamar190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2023

DCH Paramus Honda responded

Thank you for taking the time to share your experience. We are so glad that Ralph and Tracy were so helpful during your visit!

April 17, 2023

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Employee Rating

Natasha Nedd is an extremely valuable contact at your facility. She’s a Manager who literally does whatever research is necessary to figure out and alleviate whatever problem I may experiencing. She als More

by Jim Filardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Natasha Nedd, Frank Russo , Darren Lenino

Apr 18, 2023

DCH Paramus Honda responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

October 04, 2021

Dealership Rating
Employee Rating

If I can give 0 stars I would Terrence is horrible. He has the most horrible customer service I ever seen the way he speaks to customer is unacceptable. Honda must be desperate for employees to keep this More

by Longlivedstyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 05, 2021

DCH Paramus Honda responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. At our dealership, customer satisfaction is our top priority and it seems we missed that mark. We'd like the opportunity to speak with you and make things right. Please call us at (201) 426-4676.

November 01, 2020

Dealership Rating
Employee Rating

Beware of these up-sellers! My 75+ year old mom took her 10+ year old Honda in because the car alarm was going off all night and she had no idea why. Instead of offering to disconnect the alarm or checking More

by George07601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 03, 2020

DCH Paramus Honda responded

Thank you for taking the time to provide your feedback, George. On behalf of the dealership, we apologize for your mother's experience with us. We'd like the opportunity to speak with you and make this right. Please contact us at (201) 426-4676.

October 11, 2019

Dealership Rating
Employee Rating

Kadir Karadoz is a great sales person and very helpful to provide a good price. The staff are very helpful and try to provide good service. More

by 123m
Recommend Dealer
Yes

Other Employees Tagged: Kadir Karagoz

August 13, 2019

Dealership Rating
Employee Rating

Best service experience at a dealership I brought in my car for service and was fortunate enough to be assigned to Terrance Persaud. He made sure that my car was serviced as quickly and eff More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2019

DCH Paramus Honda responded

Thank you for the five-star review! We are glad to hear that you had a wonderful experience visiting us. We hope to see you again in the future.

January 01, 2019

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Employee Rating

Service Fantastic customer service!! Quick.. very professional.. needed a battery replaced and Terrance took care of it . I definitely will be returning to he More

by Shawn0921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2019

DCH Paramus Honda responded

Shawn, thank you for the kind words! We are glad to hear that our service team was able to take care of your battery quickly and efficiently! We are looking forward to seeing you in June!

December 13, 2018

Dealership Rating
Employee Rating

Kadir is the real dealer! Kadir made everything easy. He got me a great deal, hassle free, with no b.s. I highly recommend Kadir to anyone looking for an excellent experience More

by StsfdcstmrLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Rodriguez , Omar Corona, Kadir Karagoz

Dec 13, 2018

DCH Paramus Honda responded

Thank you for the five- star rating!

November 14, 2018

Dealership Rating
Employee Rating

Honest, Reliable and Affordable I had an issue with my car's heating/cooling fan. They were very accommodating, I dropped my car at night and the next morning Terrence called me with More

by 2013CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren

Nov 16, 2018

DCH Paramus Honda responded

Thank you for the five star review! We appreciate you taking the time to review us here at DCH Paramus Honda. We are thrilled to hear that you enjoyed your experience with us. Our team enjoys hear about customers leaving satisfied. We look forward to seeing you in the future!

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