Tereza Guzman

Excellent customer service. I was informed of progress as it was being done. Fast, and efficient. I was informed of progress as it was being done. Fast, and efficient. More

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over charge labor 1352$ for fix the small wire and did a very bad job. very bad job. More

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xx wrote a sticky note that said I was the most handsome guy In the whole world guy In the whole world More

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Service was excellent and wait was just 2 hours. Complimentary coffee and snack available and not too crowded. Complimentary coffee and snack available and not too crowded. More

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Long wait times even with appointments, and they always try to upsell you. I also went in for a service inspection sticker recently and they forgot to give me the new sticker when I left, then made me go b try to upsell you. I also went in for a service inspection sticker recently and they forgot to give me the new sticker when I left, then made me go back and said they can't pass me for my window tints even though they passed me last year with the same exact tints. More

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Always excellent dependable service. The third car we have serviced there. Highly recommend for efficient service and comfortable surroundings while you wait. The third car we have serviced there. Highly recommend for efficient service and comfortable surroundings while you wait. More

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I recently had a very disappointing experience with Tereza Guzman, a customer service representative at Toyota. Her approach was incredibly rude and condescending, making the entire interaction frustra Tereza Guzman, a customer service representative at Toyota. Her approach was incredibly rude and condescending, making the entire interaction frustrating and unpleasant. Instead of addressing my concerns professionally, she seemed dismissive and unhelpful, leaving me with a negative impression of Toyota’s customer service. More

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I have been to multiple Toyota dealers for service, and this one was the worst service experience I have had. The service representative, Tereza Guzman, was extremely impatient and eager to sell. This was this one was the worst service experience I have had. The service representative, Tereza Guzman, was extremely impatient and eager to sell. This was my first time and would be my last time doing service maintenance here. I definitely recommend going to other places to do service. More

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Yesterday I did oil change the customer service was helpful I like the work they do thanks helpful I like the work they do thanks More

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