Tereza Guzman

xx wrote a sticky note that said I was the most handsome guy In the whole world guy In the whole world More

Report | Print

Service was excellent and wait was just 2 hours. Complimentary coffee and snack available and not too crowded. Complimentary coffee and snack available and not too crowded. More

Report | Print

Long wait times even with appointments, and they always try to upsell you. I also went in for a service inspection sticker recently and they forgot to give me the new sticker when I left, then made me go b try to upsell you. I also went in for a service inspection sticker recently and they forgot to give me the new sticker when I left, then made me go back and said they can't pass me for my window tints even though they passed me last year with the same exact tints. More

Report | Print

Always excellent dependable service. The third car we have serviced there. Highly recommend for efficient service and comfortable surroundings while you wait. The third car we have serviced there. Highly recommend for efficient service and comfortable surroundings while you wait. More

Report | Print

Very very good i like abcsdkghrogjdjeifjdjdjrjrjr fuejfjdjdjjdrjf fjdkdkdkjdjdjd dbjdjdjdjdjd d dbdbdbdbd dbbfdjdjdjjdjd ddjdjdjd djdbdbdbd djdjdjd fuejfjdjdjjdrjf fjdkdkdkjdjdjd dbjdjdjdjdjd d dbdbdbdbd dbbfdjdjdjjdjd ddjdjdjd djdbdbdbd djdjdjd More

Report | Print

I recently had a very disappointing experience with Tereza Guzman, a customer service representative at Toyota. Her approach was incredibly rude and condescending, making the entire interaction frustra Tereza Guzman, a customer service representative at Toyota. Her approach was incredibly rude and condescending, making the entire interaction frustrating and unpleasant. Instead of addressing my concerns professionally, she seemed dismissive and unhelpful, leaving me with a negative impression of Toyota’s customer service. More

Report | Print

I have been to multiple Toyota dealers for service, and this one was the worst service experience I have had. The service representative, Tereza Guzman, was extremely impatient and eager to sell. This was this one was the worst service experience I have had. The service representative, Tereza Guzman, was extremely impatient and eager to sell. This was my first time and would be my last time doing service maintenance here. I definitely recommend going to other places to do service. More

Report | Print

Yesterday I did oil change the customer service was helpful I like the work they do thanks helpful I like the work they do thanks More

Report | Print

Was trying to contact the service person to find out when the car could be ready so I could arrange a ride. Sent out text message and made phone calls, simply no response! the car could be ready so I could arrange a ride. Sent out text message and made phone calls, simply no response! More

Report | Print

My experience with Herb Chambers Toyota Allston has always been a pleasant one, however I do not recommend Tereza Guzman. Not only did she dismiss my concerns, she also gave me incorrect information ab always been a pleasant one, however I do not recommend Tereza Guzman. Not only did she dismiss my concerns, she also gave me incorrect information about my car. She made the already stressful experience of dealing with car issues an even more stressful one. More

Report | Print