Teresa Trombley
Teresa Trombley at BMW of Toledo
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Teresa Trombley

Parts Manager

BMW of Toledo

7600 Central Ave
Toledo, OH 43617

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25 Reviews

Born in Temperance, MI, Teresa has been at Yark Automotive since 1994. She has a long history working with parts. Her first job was working as a Toledo Blade carrier. Since then she has worked for a GM dealer and an environmental company. In her role at Yark Teresa enjoys meeting people and helping others enjoy their passion for automobiles. In her free time, Teresa enjoys playing pool, spending time in Irish Hills, and supporting her husband in collecting Shelbys and broncos, and drag racing She also enjoys cheering on the Toledo Walleye! When it comes to cars, Teresa is interested in how they evolve over the years in style and speed. Her favorite car is the 1968 Shelby GT500KR that she and her husband purchased in 1980.

Dealership Experience

30 yrs, 2 mos

Industry Experience

44 yrs, 2 mos

not yet
rated

25 Reviews

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25 Reviews of Teresa Trombley

October 19, 2024

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Employee Rating

We are from South Carolina and our run flat rear tire failed on the Ohio Turnpike. We were in a panic as we were heading to our Grandson’s college football game on Saturday in East Lansing Michigan. We c More

by Kevin Woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

BMW of Toledo responded

Kevin, we're so glad our team at BMW of Toledo could assist you during your trip and get you back on the road quickly! Thank you for sharing your experience with us. Safe travels to East Lansing, and we hope you enjoyed the game!

April 05, 2024

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Employee Rating

I’ve purchased my cars here for 25 years, that speaks volumes and would again More

by bmw8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 05, 2024

BMW of Toledo responded

We are so grateful to have had your loyal business for so many years! Thank you for being part of the BMW of Toledo family.

May 14, 2022

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Employee Rating

Customer experience is great all the time. They do what they say they will do. More

by bruce.samuelson64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2022

BMW of Toledo responded

Thank you for trusting BMW of Toledo with your business, Bruce! We're grateful for your support and look forward to seeing you next time!

January 27, 2021

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Employee Rating

Best purchase experience ever. Steve Messinger & Scott Moewe were fantastic. Kyle, Ed (Tech) & Teresa in parts were awesome. BMW Of Toledo is 5 Stars for sure!!! More

by tim.eltschlager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 02, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

January 20, 2021

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Employee Rating

Dealership is always clean and welcoming. Kyle in the service area is always more than friendly and helpful. From putting air in the tires to features I needed explained. More

by KLVILLA2255
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jan 21, 2021

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 25, 2020

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Employee Rating

Excellent dealership Friendly service. Aacomadating. Why 25 words ???????? Hi hi hi hi hi hello hi hi hi hi hey hi hi hello hi hi hey hi hi hello hi hi hey hi hi hello hi hi. You don’t need 25 wo More

by RANA.KATRIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 16, 2020

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Employee Rating

Jon Iseler and Teresa (Parts Department) were helpful in addressing parts issue at the time of installation of the M Performance exhaust including a warranty repair to interior lighting. More

by Michael Steeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Iseler

Dec 18, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 07, 2020

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Employee Rating

Several mistakes, 1st oil change and snow wheels purchase. Oil change well done, great customer service. New purchase & labor was not BMW quality. Experiences starting from the automated notificatio More

by IT Flower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 08, 2020

BMW of Toledo responded

We apologize your experience has led you to leave us a negative review. Your satisfaction is our main priority and have forwarded your review to proper management for further information. After speaking with management, again we truly apologize for the 1-day shipping delay caused by FedEx. It is always our first wish that orders go directly through our dealership before relying on the BMWUSA web portal. There are occasional errors that occur and we are working with our partners at BMWUSA to resolve them.

November 18, 2020

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Employee Rating

Great place to get your car serviced. Helpful staff and excellent quality. Very fast and efficient. I have no idea how this review has a 25 word minimum. More

by LUCAS.SAMPLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 18, 2020

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Employee Rating

People here are friendly. The service prices are high. (base cost is $141/hr.) The parts prices are high. My I3 needed a 12v battery ($205), it took a week before they could look at it because there is o More

by troyrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Iseler

Nov 19, 2020

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have shared your feedback with the appropriate department, team members and proper management. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future.

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