Terence Wynstra

My entire family has used Auto Star for their service needs so I didn't give it a second thought...boy!...I should've! Dropped my Dodge Ram 1500 off on April 3rd and it wasn't ready until June 17th, when needs so I didn't give it a second thought...boy!...I should've! Dropped my Dodge Ram 1500 off on April 3rd and it wasn't ready until June 17th, when I get to the dealership I had to find out for myself that my truck had been hit by what I was later told a 18 wheeler damaging my bumper,I didn't make it 10 miles down the road before the same warning lights and check engine light came back on. When I spoke with AutoStar I was told to bring it back in and they would take another look at it and fix the damage to the bumper as well...so the following week I drove the nearly two hour trip again and dropped the vehicle off, thankfully it took only days and not months to get a response back from AutoStar about the status of my vehicle and I was told this time that it was a sensor that needed to be replaced, that same week the repairs were completed and again I make the nearly two hour drive to retrieve my vehicle and when I get there instead of finding out that my vehicle had been hit by a 18 wheeler I find that a somewhat expensive code reader that I had in my vehicle had been stolen. When confronted the manager said that I had to purchase another code reader at my expense and I could bring the receipt in and I would then be reimbursed..since I did not have the original receipt, this time I didn't even make it 5 miles away from the dealership before again the same warning lights as well as the check engine light came back on 😡🤬🤬🤬🤬🤬🤬...needless to say I will not be returning to AutoStar and nether will my family members, so just beware of this dealership and it's service department!!!🤬 More

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There is a reason I continue to have my vehicle serviced at Autostar, and it is the people. From the front of the store to the back of the store I have amazing service. It also helps that my vehicle is fi at Autostar, and it is the people. From the front of the store to the back of the store I have amazing service. It also helps that my vehicle is fixed correctly every time. More

by JASON.CONDREY Verified Customer Verified Customer

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Very well setup to make service appointments so easy. Very polite and professional staff. Very clean. Very polite and professional staff. Very clean. More

by glenpeterson50 Verified Customer Verified Customer

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