Teddy Heflin

Well, I hate to burst your bubble Sutherlin Nissan Vero Beach ... but you don't merit that award. I bought a used Nissan Versa from these guys on June 11. It looked like a good deal, only had 30,000 miles Beach ... but you don't merit that award. I bought a used Nissan Versa from these guys on June 11. It looked like a good deal, only had 30,000 miles on it, and they sold me a $3000 after market warranty covering "bumper to bumper". So i thoughtbi was good to go. But trouble started that very night I brought it home. The left front headlight fogged up from condensation, and the seat adjustment lever stuck in the full forward position. That weekend I was on my way to Lake Wales, and the car ran out if gas (i filled the tank the previous day. I called them and they said have it towed in here (I live in okeechobee)so I did. They kept it for a few days and couldn't find out what became of the full tank of gas. Before I picked it up, I asked about the seat adjustment and the fogged headlight but "sorry, that expensive warranty doesn't cover either of those". We went back and forth a little, and they finally agreed to fix the seat lever. When I went to pick it up, I opened the door and sat down, the seat was in the farthest back position and would not move. I'm 5' tall, and I couldn't reach the pedals. So I went back inside to tell them I couldn't drive it like that. So a mechanic came out and tried to make it move, but he couldn't. He finally got so rough on it that he broke the lever. They didn't want to fix it even though they broke it. Eventually after weeks of back and forth and promises that someone higher up the food chain would call me, but they never did. Only Teddy Heflin, the salesman, ever bothered to return a call.And the crowning glory...they finally agreed to fix the seat, so I took it there and advised them the A/C started blowing hot if I came to a stop for more than 30 seconds. So they looked at and advised me that the blower motor needed to be replaced ($1000). And of course, that $3000 warranty didn't cover it! I'm so fed up with these guys!! Save yourselves the troubles and BUY SOMEWHERE ELSE More

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They don’t stand behind there vehicles! I bought a Pathfinder and didn’t have it a week and the battery went bad and they wouldn’t cover it under the warranty so u went and bought a batt I bought a Pathfinder and didn’t have it a week and the battery went bad and they wouldn’t cover it under the warranty so u went and bought a battery elsewhere and they wouldn’t compensate me for it. More

by JONIBUSTER Verified Customer Verified Customer

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Great service department and car sales people. Receptionist was friendly and professional. The listen to what you want. Receptionist was friendly and professional. The listen to what you want. More

by PJANEIL Verified Customer Verified Customer

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Teddy, Javier, Laz were Amazing! Professional and Knowledgeable! It was great experience from start to finish. Very happy with the Vero Dealership . Professional and Knowledgeable! It was great experience from start to finish. Very happy with the Vero Dealership . More

by LPERCOCO Verified Customer Verified Customer

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Teddy, Javier and Joe were great to work with. It was a great experience in purchasing a vehicle. Very knowledgeable and friendly. It was a great experience in purchasing a vehicle. Very knowledgeable and friendly. More

by LPERCOCO Verified Customer Verified Customer

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This was the first time we visited this dealership. Our sales agent Eugene and Chris were very helpful. The showroom is very neat and clean. Our sales agent Eugene and Chris were very helpful. The showroom is very neat and clean. More

by JECARROLL0 Verified Customer Verified Customer

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First thing I notice about the dealership was how busy it was. Even so, I was immediately notice by employees and asked how they could help. I arrived for my noon appointment with Teddy Heflin. In a nut shel was. Even so, I was immediately notice by employees and asked how they could help. I arrived for my noon appointment with Teddy Heflin. In a nut shell he is a personable fellow and did fantastic job making me feel welcomed as a friend and consumer. You know what they say, first impressions are lasting impressions. I’d recommend Sutherlin Nissan Vero beach to anyone looking for a car. Pretty sure they got what they wanted and I know I got what I wanted which was to drive off the lot in a new car. Overall it was a great experience and a pleasure doing business there. More

by oceanside300 Verified Customer Verified Customer

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Comfortable. ..that's how everyone made me feel from the time we parked on the lot! ..that's how everyone made me feel from the time we parked on the lot! More

by caribchild Verified Customer Verified Customer

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Excellent customer service! No- pressure, they listened to my needs for the vehicle I was looking for and didn't rush me. No- pressure, they listened to my needs for the vehicle I was looking for and didn't rush me. More

by Jennifer Fischer Verified Customer Verified Customer

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We have purchased over five cars from this dealership with 100% satisfaction we enjoy the time we spent with them and Joe who's done a great job every. with 100% satisfaction we enjoy the time we spent with them and Joe who's done a great job every. More

by timothyes Verified Customer Verified Customer

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