Ted Weinszichr

Did oil change and tire rotation owed me a wash from last visit and did not wash. visit and did not wash. More

by DARRYL_K_30019 Verified Customer Verified Customer

Report | Print

This dealership takes care of whatever issues I may encounter. Services are completed in a timely manner encounter. Services are completed in a timely manner More

by Maiy Verified Customer Verified Customer

Report | Print

Responsive team attended to both regular service needs and my unique questions. Good turn around time to complete this work. and my unique questions. Good turn around time to complete this work. More

by ERIC Verified Customer Verified Customer

Report | Print

The service was very quick also the service rep was very informative and he provided me with technical advice informative and he provided me with technical advice More

by CECIL.PIETERS Verified Customer Verified Customer

Report | Print

Jim Ellis had my truck for two days and sent it home without fixing the problem. The service advisor said they couldn’t find the problem I described. I learned this from the service advisor after leavi without fixing the problem. The service advisor said they couldn’t find the problem I described. I learned this from the service advisor after leaving messages for two days and then trying to reach the service manager. The service manager was supposed to call me back within 30 minutes and I never heard from him either. Do you have a bunch of lazy staff. I’ve shared photos of the service safety restraint light that keeps coming on every 20 to 30 miles. I’ll give Jim Ellis one more try to fix the truck the right way. Communication was terrible during the whole experience and no one seemed interested in helping. I was always passed off to somebody else or transferred. I would send your entire staff back for retraining, On the other hand, I had an incredible experience at the Jim Ellis Ford dealership, their service tech called me and informed me of any work that was being done. He went above and beyond. How many more times do I have to bring it to you to tell me that it’s not broken before I can claim a lemon law? More

by aaronlucas Verified Customer Verified Customer

Report | Print

I set an appt for Thursday morning. A driver was sent to retrieve my truck 30 hrs ago. Communication was terrible. I could not reach Ted, Ted's manager, or the General Manager. Only aft A driver was sent to retrieve my truck 30 hrs ago. Communication was terrible. I could not reach Ted, Ted's manager, or the General Manager. Only after asking for GM did Ted call. I have been told that the warning light that keeps coming on ( Service Safety Restraint System ) was not diagnosed or fixed.Ted Stated "There is nothing they can do" I was patient for over a day without communication and repeated attempts to get ANYONE on the phone. Terrible customer service! Will not visit this dealer again! Overall bad experience with GMC... More

Report | Print

Great professionalism by service and parts department. Skip was extremely knowledgeable on the products I purchased for my vehicle. If I needed anything else in the future….Jim Ellis GMC Chamblee will be Skip was extremely knowledgeable on the products I purchased for my vehicle. If I needed anything else in the future….Jim Ellis GMC Chamblee will be my #1 choice. More

by pj.brown88 Verified Customer Verified Customer

Report | Print

Great Customer Service. . Gentleman ant counter ( I believe his name was Ted). Great help!! Definitely a Great experience! . Gentleman ant counter ( I believe his name was Ted). Great help!! Definitely a Great experience! More

by CORDALE.HUTCHINSON Verified Customer Verified Customer

Report | Print

I dropped my truck there to have them install a tonneau cover. The service advisor was professional and they did the work in the time frame they quoted. cover. The service advisor was professional and they did the work in the time frame they quoted. More

by FRANKNELSON0 Verified Customer Verified Customer

Report | Print

I am forever happy with my GMC Yukon. My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a chil My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a child on Christmas. They were understanding and they never stopped talking to me. They called me morning and night even text even called after I purchased a vehicle. I will recommend them to my friends and my family. I am proud to be driving what I thought would only be in my dreams. I am forever Grateful More

by pamwynn60 Verified Customer Verified Customer

Report | Print