11 Reviews
Write a Review11 Reviews of Taylor Whitmire
July 08, 2024
I recently purchased a new Mercedes-Benz GLC 300 from RBM of Atlanta, and I had an outstanding experience from start to finish. I had the pleasure of working with Zulema, who was my sales representative. She of Atlanta, and I had an outstanding experience from start to finish. I had the pleasure of working with Zulema, who was my sales representative. She was incredibly knowledgeable and helpful throughout the entire process. Since this was a build car coming from Germany, she kept me actively updated on the status, which I greatly appreciated. Zulema also assisted me with some great incentives, making the purchase even more rewarding. Additionally, I worked with Taylor in the finance department. He was extremely helpful in securing the best loan rates and was very receptive to my suggestions. Taylor guided me through the process and helped me choose the right set of services for my new car. Overall, the team at RBM of Atlanta exceeded my expectations. Their professionalism, expertise, and excellent customer service made my car-buying experience truly enjoyable. I highly recommend this dealership to anyone looking to purchase a Mercedes-Benz. More
Other Employees Tagged: Zulema Gracia
October 23, 2023
This is my 5th Benz and I find I don't have enough words to express the level of satisfaction that I experienced with Joey C. His product knowledge, intelligence, sales acumen, follow-up and availability co to express the level of satisfaction that I experienced with Joey C. His product knowledge, intelligence, sales acumen, follow-up and availability coupled with an amazing personality made for an outstanding sales experience. Far superior to anyone I've ever dealt with! In a word: STELLAR! More
Other Employees Tagged: Joey Cocchiarella
November 02, 2020
Sorry for the negative but honest review. I was mid lead on the availability of a certain vehicle for 4 days and then radio silence.... Is it even legal to advertise a vehicle for sale that was built per or on the availability of a certain vehicle for 4 days and then radio silence.... Is it even legal to advertise a vehicle for sale that was built per order for a particular customer? dishonest at the least. More
Other Employees Tagged: Darren Scholle
August 24, 2020
My wife has previously owned two Lexus products. Making the change was easy with the assistance of Taylor Whitmire. We initially made an internet inquiry. He promptly responded and offered a fair price. Th the change was easy with the assistance of Taylor Whitmire. We initially made an internet inquiry. He promptly responded and offered a fair price. The entire process was quick and easy. I highly recommend him to any perspective buyer. More
May 26, 2020
We had shopped different mercedes dealerships and I am We had shopped different mercedes dealerships and I am so glad that we found Taylor at RBM. His customer service was SUPERB!! He was professional, We had shopped different mercedes dealerships and I am so glad that we found Taylor at RBM. His customer service was SUPERB!! He was professional, honest, and a pleasure to work with from start to finish. More
February 27, 2018
First time Mercedes buyer. Worked deal with internet salesman Taylor Whitmire who accepted my offer and trade amount requested. Drove 2 1/2 hours since local dealer wouldn't com Worked deal with internet salesman Taylor Whitmire who accepted my offer and trade amount requested. Drove 2 1/2 hours since local dealer wouldn't come down off sticker price. He arranged for Casey to show me all the features in the car before I left and he even had a red bow on the car when I arrived!!! A totally wonderfully day!!! More
Other Employees Tagged: Casey
April 22, 2015
Taylor Whitmire turned me into a Mercedes customer for life! First off, lets talk about how laid back this dealership is! For me this is very important because I do not respond well to high sell tactics. On top First off, lets talk about how laid back this dealership is! For me this is very important because I do not respond well to high sell tactics. On top of that when you walk in you are offered an assortment of drinks, snacks, etc. which is a nice touch. I came to this particular dealership because they had a specific vehicle I was interested in but I also needed a decent price on my trade-in vehicle. I was working through their online “makemydeal” which I particularly like because I could do everything through online communication. Colin asked that I come in so they could give a proper evaluation on my trade. As they did I met Taylor W. who took me for a test drive in the vehicle I wanted. I studied up on this vehicle before going but Taylor still managed to surprise me with new knowledge. After the drive I loved the vehicle (CLA 250) and was very impressed with all the features and the speed associated to this 2.0 engine (definitely has a lot of pick up). I told Taylor the figure I had in mind and Colin came in and was honest about what he could do without “haggling”. It was nice not to go back and forth for 30 mins. Once we agreed on price they detailed the vehicle and I was able to sign the papers in 15mins. In addition, the interest rate through Mercedes is very competitive. All-in-all I’ve never looked at Mercedes before but they are definitely attracting younger buyers and very reasonably priced with their options, much more so than BMW or Audi. Overall, this was such a nice experience and has made me a Mercedes man for life. I’ve owned many vehicles and have never had an experience like this to be completely honest. I will definitely send anyone in the market for a vehicle to this dealership! BTW, Taylor is the negotiator, educator, and facilitator…the man does it all! More
Other Employees Tagged: Colin Harrison
February 26, 2015
Service I recently purchased a car from RBM of Atlanta. My first Mercedes and I will be staying with them for years to come. First off, the car sells itself I recently purchased a car from RBM of Atlanta. My first Mercedes and I will be staying with them for years to come. First off, the car sells itself! Nuff' said. Second, you never even feel like you're being sold. Taylor Whitmire was outstanding the entire way through. They truly make you feel like you are part of the Mercedes family. Glad to be a part of it and looking forward to a solid partnership for years to come. I will suggest heading to see RBM of Atlanta to ANYONE in the hunt for a new Mercedes. More
Other Employees Tagged: James Roberts
June 28, 2014
I absolutely love my new car I would 100% recommend this dealership for the best buying experience. My sales rep Taylor was amazing. I originally came in undecided on the car and I would 100% recommend this dealership for the best buying experience. My sales rep Taylor was amazing. I originally came in undecided on the car and payment but Taylor listened to my needs and found the most amazing car for me! I was shopping for a car for a few months and visited a few other dealerships and nothing compares to the quality experience, patience, knowledge and customer care RBM has to offer. RBM offered me the best price and more for the car of my dreams! More
June 10, 2013
My wife was a life long Lexus owner but I was finally able to get her to agree to consider a Mercedes. Contributing greatly to her positive experience...and ultimate decision to purchase, was the help a able to get her to agree to consider a Mercedes. Contributing greatly to her positive experience...and ultimate decision to purchase, was the help and gentle guidance of Taylor Whitmire. Taylor was always polite and never pushy while patiently (and I mean PATIENTLY) explaining all the alternatives. He has intimate knowledge of his product and has a talent for emphasizing its benefits while never disparaging the competition. As important to my wife as his help in making the purchase decision has been his after the sale help in learning to operate the CLS's electronic systems. I could never have been as patient as Taylor has been in explaining the navigation system again...and again. Neither my wife nor I would hesitate to recommend Taylor to others. Larry Marshall More