Taylor Tyndall
Taylor Tyndall at Metro Lexus
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Taylor Tyndall

Client Care Coordinator

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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12 Reviews

My name is Taylor! I work in our Client Care Center helping you schedule your service appointments! I started working at Lexus because I was very interested in gaining more knowledge about the car industry.

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12 Reviews

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12 Reviews of Taylor Tyndall

August 28, 2024

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Employee Rating

Very welcoming dealership, everyone was very pleasant to deal with. Ryan Yhee was knowledgeable, kind, and very patient with me . I had a lot of questions and he was more than happy to explain everything t More

by Ohiomaymay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2024

Metro Lexus responded

Thanks for the wonderful feedback! We're delighted to hear that Ryan and our team at Metro Lexus provided you with such a welcoming experience. We appreciate your recommendation and look forward to assisting you again in the future!

February 13, 2024

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Great service always. Technicians very helpful and knowledgable .Customer service awesome and always polite to me. More

by michelemeriwether
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Metro Lexus responded

Michele, we're so glad to know you've consistently had great experiences with our technicians and customer service at Metro Lexus. Thanks for your kind words!

December 10, 2022

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Josh is a great asset to the service department. He kept me informed the entire time and when it came time to discuss the work that needed to be done and explained in detail the importance why he re More

by Ardarwish6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Metro Lexus responded

This review means a lot to us! Thank you for choosing Metro Lexus and for sharing your thoughtful feedback about Josh and Jeff. We hope to see you again!

October 13, 2022

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Metro Lexus is amazing Paul my service advisor made me feel right at home, I had no worries he kept me informed and everything was done in a timely manner, thanks Paul and Metro Lexus More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marisa Bekoscke, Jeff Miller, Cordis Bunch, Josh Jancha, Paul Cooper , Marcia Jackson, Charley Veira

Oct 13, 2022

Metro Lexus responded

Hi Mark - It is terrific to hear about your positive experience with Paul and the team! Thank you for choosing Metro Lexus and for leaving a review. We look forward to your next visit!

September 22, 2022

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Beside the excellent service that was provided on our vehicle… the communication from all service people was great . Since we were out of town , every call was very appreciated! Everyone was incredibly a More

by sueyuratovac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marisa Bekoscke, Jeff Miller, Cordis Bunch, Josh Jancha, Paul Cooper , Marcia Jackson, Charley Veira

Sep 22, 2022

Metro Lexus responded

Thank you for sharing with the Metro Lexus team and leaving us a five-star review. We always strive to deliver excellent communication, so it's lovely to see this reflected in your most recent experience! Safe travels!

September 18, 2022

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Metro Lexus service is the absolute best! ! They always go above and beyond. Thank you to the whole team More

by Ardarwish6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Metro Lexus responded

Thank you for the great review! We are thrilled to hear that you are confident in the Metro Lexus team to get the job done. Drive safely, and we hope to see you back!

August 07, 2022

Dealership Rating
Employee Rating

Cordis Bunch was a pleasure to work with. Very professional .and excellent communication. I would definitely say he is a asset to Metro Lexus. More

by Ohio 44116
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cordis Bunch

Aug 08, 2022

Metro Lexus responded

Thank you for the great review! We are thrilled to hear that you found the right vehicle working with Cordis and the Metro Lexus team. Drive safely, and we hope to see you back!

June 12, 2022

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Always excellent service. Quick and thorough turnaround. Friendly, knowledgeable staff. Facility is spotless. Loaner cars are clean and new. Latest technology employed. More

by mjlohio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2022

Metro Lexus responded

Thank you so much for this fantastic review! We're delighted that we've provided experiences that have been timely, knowledgeable, friendly, and more. We hope to see you again down the road here at Metro Lexus!

May 26, 2022

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Employee Rating

Metro Lexus provides excellent service and follow up to all appointments. It’s always an enjoyable and satisfying experience. More

by pf23900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Jancha

May 26, 2022

Metro Lexus responded

Hearing you always have an enjoyable and satisfying experience with us truly makes our day! Thank you for the tremendous review and for choosing Metro Lexus!

April 08, 2022

Dealership Rating
Employee Rating

This is the third car I have purchased with matt's help. He is the most responsive and caring sales representative I have ever dealt with after 40 years of purchasing cars. He listens to what we want and More

by curmston
Recommend Dealer
Yes

Other Employees Tagged: Matt Long, Josh Jancha , Desiree Payne

Apr 08, 2022

Metro Lexus responded

Curmston, we can't tell you how much this five-star review means to us! Thank you for sharing your kind words for Matt. He will be thrilled to receive such wonderful compliments. We are proud to have you as a Metro Lexus customer and look forward to working together for many more years. Enjoy your new ride!

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