

Dealership Experience
5 yrs
Industry Experience
15 yrs, 10 mos
Languages Spoken
English
146 Reviews
Write a Review146 Reviews of Taylor Sumser
March 26, 2025
I had a great experience at Kia of Bridgewater thanks to Taylor, the service advisor. From the moment I arrived, he was professional, knowledgeable, and genuinely helpful. He clearly explained what my car n Taylor, the service advisor. From the moment I arrived, he was professional, knowledgeable, and genuinely helpful. He clearly explained what my car needed, kept me updated throughout the process, and made sure everything was completed on time. It’s rare to find someone who is both efficient and personable—Taylor really went above and beyond. I highly recommend asking for him if you're bringing your vehicle in for service! More
March 24, 2025
Courtesy second to none Very professional All employees very personable Highly recommend to all friends employees very personable Highly recommend to all friends More
Other Employees Tagged: Bob Dempsey
March 14, 2025
Another great experience at Bridgewater Kia with the service department Taylor was very responsive got us in and out of there. When we went to pick up the car, he made sure that everything was thoroughl service department Taylor was very responsive got us in and out of there. When we went to pick up the car, he made sure that everything was thoroughly explained inquired about a remote start for the vehicle with him. He was very informative and took the time to make sure all questions were answered. I think it’s important to mention the technicians who never get recognized. Did a phenomenal job as well car was immaculate when we picked it up couldn’t even tell it was serviced other than it ran better and the trans shifted beautifully. Thank you to all the staff that contributed to Another Great service experience. We’ll see you for the next service appointment. More
Other Employees Tagged: Michelle in reception, technician Joshua Holmes Thank You!!
February 03, 2025
Taylor Sumser has been the best of the best KIA service representatives I have worked with over the past six years. Taylor has outstanding skills not only in troubleshooting problems but in finding and i representatives I have worked with over the past six years. Taylor has outstanding skills not only in troubleshooting problems but in finding and implementing a solution. I know that when Taylor is my Service Representative. my Optima Plug-In Hybrid, which has encountered several complicated problems along the way, will be returned with the problem investigated, identified, and most likely fixed. Thank you Taylor! Thank You Bridgewater KIA! More
January 19, 2025
Bridgewater KIA is the best & only dealer l trust with my Optima plug in hybird. Their loaner vehicle has been a major benefit for the few times my Optima required over a week to complete the repairs. The s Optima plug in hybird. Their loaner vehicle has been a major benefit for the few times my Optima required over a week to complete the repairs. The shuttle service is another customer convenience. I love how they track warranty repairs and take care of them. My experience spans six years. Their customer service has always been 5 star service. More
January 14, 2025
Getting an appointment is easy and convenient. I Don't have to wait for weeks. Staff is excellent and helpful. They explain everything. Waiting room is very good, kids love the chips.. I Don't have to wait for weeks. Staff is excellent and helpful. They explain everything. Waiting room is very good, kids love the chips.. More
