Taylor Francis
Taylor Francis at Toyota of Tampa Bay

Taylor Francis

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.8
190 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

4.8

190 Reviews

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190 Reviews of Taylor Francis

December 21, 2025

Dealership Rating
Employee Rating

Muy buen servicio brindado por taylor, siempre amable e informativo a cerca del proceso de mi vehículo More

by josehl2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2025

Toyota of Tampa Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Tampa Bay. We look forward to having you as one of our valued customers for many more years to come!

December 16, 2025

Dealership Rating
Employee Rating

Great service, friendly works, great experience. I only go to the dealerships. Toyota of Tampabay 5 stars More

by rdogg200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Toyota of Tampa Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Tampa Bay.

December 08, 2025

Dealership Rating
Employee Rating

Excellent service, it met my expectations and I didn't have to wait long. Thank you, Taylor. More

by gonzalezsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Toyota of Tampa Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Tampa Bay.

December 07, 2025

Dealership Rating
Employee Rating

Taylor was great with assisting me with oil change. They have a specials running for $24 also gave a WM GC for $75. Worth the visit and their waiting area is clean and provide coffee too. More

by AKNMALHOTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2025

Toyota of Tampa Bay responded

Thanks for sharing your thoughts about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!

November 22, 2025

Dealership Rating
Employee Rating

Really helpful with the service I needed. Also, he updated on any other issues on the car. More

by ADRIANA31MONTIEL08
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 27, 2025

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Exceptional service from Taylor assisting with oil change. Very helpful and informative within the process . More

by noahchrisharden2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 29, 2025

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Employee Rating

Had no issues with the service department. A sales associate made me feel very uncomfortable with unprofessional and sexual remarks. More

by ambernicole_9980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 29, 2025

Toyota of Tampa Bay responded

I am very sorry to hear about your experience. I would like the opportunity to speak with you regarding your visit. Can you please give me a call at your earliest connivence. Gregg Willard GM, (727)434-7248 gwillard@toyotaoftampabay.com. Look forward to speaking with you soon.

September 26, 2025

Dealership Rating
Employee Rating

Originally showed up for service because I had a squeaky window. Taylor looked into this and said we can file it under my warranty. However, the general manager did not approve this because the squeaky wind More

by alisa_polyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 23, 2025

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Employee Rating

It was a horrible experience. I bought a 2024 Toyota Camry that’s under warranty. The AC is not working and they’re saying I have to pay for it. I will never send any of my family More

by jonavila4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 20, 2025

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Employee Rating

The communication from the staff has been horrible since I bought my car. Numerous people have not responded to texts, emails nor phone calls. I was only given 1 key fob when I bought the vehicle. I was More

by ems511
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Hishmeh

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