Taylor DeStefano

This was my first time at this dealership. Great service! Nour was easy to deal with and made the transaction finish smoothly. Great service! Nour was easy to deal with and made the transaction finish smoothly. More

Report | Print

My sales person was amazing, however the sales managers xxxxxx me around for 3 hrs one day, then 6 hrs the next day. Ignored the KBB Instant Cash Offer and gave me 20 reasons why my vehicle wasn't worth c xxxxxx me around for 3 hrs one day, then 6 hrs the next day. Ignored the KBB Instant Cash Offer and gave me 20 reasons why my vehicle wasn't worth close to that number. After 6 hrs, I kept telling them over and over that I needed to leave to take care of my dogs. They had offered to buy 1 of my vehicles at a really lowball price, the other offer was just an insult. At the end, I got my keys and walked out. I was supposed to go back the next day, but the more I thought about it... NO! I called and said I wouldn't be back. The next day I took it to a competitor, in 45 mins, I had a deal and it was $2k more than what Heritage offered. Save yourself time and go elsewhere... More

Report | Print