Taylor Black
Taylor Black at Fred Martin Superstore

Taylor Black | Page 5

Service Advisor

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.5
43 Reviews
4.5

43 Reviews

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43 Reviews of Taylor Black

March 28, 2024

Dealership Rating
Employee Rating

Getting charged for a tire alignment because supposedly the front end was out of alignment, causing the outside wear of one front left tire. Then not rotating the tires after it was worn down to almost no More

by Kmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 29, 2024

Fred Martin Superstore responded

We're sorry to hear about your experience. We would like to look into this further. When you can, please email us at Fmcares@fmcars.com with your contact information and a description of your experience. We thank you for bringing this to our attention.

March 22, 2024

Dealership Rating
Employee Rating

Very conscientious and respectful - everyone was very courteous. They went above and beyond to let me know that I was appreciated as a customer! More

by dru
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Fred Martin Superstore responded

We're glad to hear our team could provide you with a great experience! If we can help with anything else, please reach out and let us know. Thank you for choosing our team and for taking the time to leave us 5-stars!

March 14, 2024

Dealership Rating
Employee Rating

Liars and back stabbers never ever coming back and I will tell everyone I know to stay away from Fred Martin More

by Carpetdoc58
Service Communication
Recommend Dealer
No
Mar 14, 2024

Fred Martin Superstore responded

We apologize for your experience. Unfortunately, due to current shop capacity, the time to get to a diagnostic can be a few days. We did make you aware of this at the time of drop off. We're sorry that we were unable to get to your vehicle in a timely manner. We thank you for your review.

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