Taylor Bayles

I have pursued 3 vehicles from Five Star and I’ll never go anywhere else. Their customer service is always top notch. go anywhere else. Their customer service is always top notch. More

by allison.eddy91 Verified Customer Verified Customer

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Excellent Dealership, James Inim Was the most gracious salesman I have ever had the pleasure of working with. He listened to what I wanted, I was tuff, because I did my homework before I came to gracious salesman I have ever had the pleasure of working with. He listened to what I wanted, I was tuff, because I did my homework before I came to dealership. He was kind and patient with me More

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Yet another swift and enjoyable experience at 5 star Subaru of grapevine! Service was completed in a timely manner and while I was waiting, I managed to speak to Cameron about ordering a Subaru for my m Subaru of grapevine! Service was completed in a timely manner and while I was waiting, I managed to speak to Cameron about ordering a Subaru for my mother-in-law. Taylor was incredibly accommodating in the waiting area and made sure I was taken care of! I love my subi family! More

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Darrell Cooper made the process of buying my new car super seamless and easy! The customer service from the dealership and Mr. Cooper was phenomenal. Almost 2 months later and I fall more and more in lo super seamless and easy! The customer service from the dealership and Mr. Cooper was phenomenal. Almost 2 months later and I fall more and more in love with the car everyday! More

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The personnel at this dealership are friendly, knowledgeable, and professional. I would not hesitate to recommended Five Star Subaru for either sales or service. They are top-notch! knowledgeable, and professional. I would not hesitate to recommended Five Star Subaru for either sales or service. They are top-notch! More

by Craig.Gibbins Verified Customer Verified Customer

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The 5 Star team focused on transparency and putting the customer first in all aspects of the buying experience. customer first in all aspects of the buying experience. More

by tjferry Verified Customer Verified Customer

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There is nothing I can say that will do justice for how awesome this experience was. To preface, I have purchased 8 new cars from various dealers before this transaction. Even with the chip shortange and l awesome this experience was. To preface, I have purchased 8 new cars from various dealers before this transaction. Even with the chip shortange and lack of inventory Coop went above and beyond to ensure complete satisfaction. I was unhappy with the delaer selections and reviews in Houston. So I made it a mission to research Subaru dealers across Texas and all the way to California and Virginia. If I am going to spend a small fortune I want to be treated right an appreciated for my purchase. I came across 5 Star in Dallas, looked at their reviews as a top dealer and was sold. This is where I want to make my purchase. Now it came time to see who deserved to make the sale, I didnt need any persuasion, I knew exactly what I wanted. So I looked through the employee profiles and there it was, Darrell Cooper, my brother from another mother (same last name), with similar likes and background. The perfect choice! I ordered the Outback Wilderness, Coop worked his magic and it arrived almost a month ahead of the scheduled delivery date. The delivery experience was bar none the best ever. Coop took me on a tour of the facility, introduced me to the service department team and even discussed cars and boats with Coop and other sales agents. I felt like a member of the 5 Star family. If I lived closer I would seek a position in any capacity with 5 Star. My only regret is my review can not do Coop and 5 Star Subaru any justice. If you purchase from other dealers, good luck! More

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Dylan was very helpful in the purchase of my new Outback. We had several phone conversations and multiple emails in getting the info I needed for making my decision. When we met in person for my Test Drive; We had several phone conversations and multiple emails in getting the info I needed for making my decision. When we met in person for my Test Drive; we automatically bonded. I knew he was a guy I could place my trust in(very important to me). He thoroughly explained the car and it's functions from front to back before the Test Drive. During the drive, he was able to carry me on a route where I could test the safety features and special functions of the vehicle. I never felt rushed and the information I received never seemed like a hardcore sales pitch; just quality information. I was very impressed with Dylan and his sales approach. I even upgraded to the Premium Outback because of this. When I started car shopping for my first Subaru, I thoroughly checked out Sam Packs Five Star Subaru of Grapevine. I was impressed with the dealership and its five star rating. Because of that, I traveled 132 miles one way to purchase a new car. Every department in the dealership, I dealt with was great. Thanks for a great experience with the new car purchase; and I am looking forward to the service and maintenance with the very impressive shop. More

by Lester Verified Customer Verified Customer

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Azreal, Taylor & Kenny ALL made it easy to purchase my new Subaru. I’d give them 10 stars if you’d let me! I’m looking forward to learning more & enjoying my car! new Subaru. I’d give them 10 stars if you’d let me! I’m looking forward to learning more & enjoying my car! More

by Big Wooee Verified Customer Verified Customer

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This is truly a customer-focused dealership. Thanks to Taylor I was able to reserve a new Forester and she and her team kept me informed along the way. Spencer was fantastic to work with and a wealth of i Taylor I was able to reserve a new Forester and she and her team kept me informed along the way. Spencer was fantastic to work with and a wealth of information when it came time to pick up my new car! I'll definitely return to Five Star Subaru! More

by bkirk Verified Customer Verified Customer

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