I switched here from a different audi dealer.
Taylor’s service is great. He assisted me with my lease buyout and got it done quickly. I also service my car with Christian here. Again, great servi
Taylor’s service is great. He assisted me with my lease buyout and got it done quickly. I also service my car with Christian here. Again, great service as well.
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by Asdfghjkl6688
Sep 29, 2024 -
Audi Pasadena responded
Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Great service from everyone, especially Taylor, who was
super responsive and helpful throughout this process.
super responsive and helpful throughout this process.
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by 1959bardgal
Aug 31, 2024 -
Audi Pasadena responded
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
We would like to personally thank Taylor, Rick, Ray, and
Brian at Pasadena Audi for their impeccable service and professionalism. We are extremely satisfied with the service we received purchasing our new 2
Brian at Pasadena Audi for their impeccable service and professionalism. We are extremely satisfied with the service we received purchasing our new 2024 Audi sport back Q5 and look forward to doing future business with them. We will refer them to all our friends and coworkers.
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by Walter
Jul 22, 2024 -
Audi Pasadena responded
Hi Walter, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Pasadena! Please let us know if there is anything else we can do for you; we are more than happy to help!
I was very impressed with Taylor-he went above and beyond
to make this experience easy and enjoyable.
to make this experience easy and enjoyable.
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by Sherrybaf
Jun 10, 2024 -
Audi Pasadena responded
Hello, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Taylor was excellent in helping me locate the right
vehicle and assisting me in guiding me to the right car. He was invaluable in guiding me through the process in picking the right package of options
vehicle and assisting me in guiding me to the right car. He was invaluable in guiding me through the process in picking the right package of options, the right features I wanted and overall was exceptional in his knowledge of Audis. I am very happy with my new Q3!
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by Jamie
May 17, 2024 -
Audi Pasadena responded
Hi Jamie, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
This review will have to be in 2 different sections for
Sales and Service.
Sales: Showed up to get my current Audi serviced, left with an Audi EV for my wife… Taylor is extremely nice, very knowledgeab
Sales and Service.
Sales: Showed up to get my current Audi serviced, left with an Audi EV for my wife… Taylor is extremely nice, very knowledgeable, and friendly. He made the decision making process incredibly simple. Will definitely go back to him when I need a new car.
Service: Words cannot express how horrific my experience has been with the service at this dealership. I drove my car in for a basic coolant issue; they checked it and gave it back to me, only for me to return the car the very same day because the issue persisted. Since then, they have held my car hostage for two weeks straight and counting! During this time, I almost never received any updates unless I called or texted the service employee multiple times. They only thought to finally assign me a loaner car after I reached the limit of my patience at the end of the two weeks. This cannot be the way this service operates with all of their customers. If this is their standard, they are in serious trouble.
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by Emre A
May 17, 2024 -
Audi Pasadena responded
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
May 28, 2024 -
Audi Pasadena responded
Emre A, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact Ramzi Kakish our service manager at (626) 714-3159 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Highly recommend working with Taylor.
He helped me get a great deal and is very responsive and easy to work with!
He helped me get a great deal and is very responsive and easy to work with!
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by Colette
May 15, 2024 -
Audi Pasadena responded
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
We had a great experience with our new Audi purchase at
Audi Pasadena. Highly recommend!
Audi Pasadena. Highly recommend!
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by pamsbry
Apr 04, 2024 -
Audi Pasadena responded
Hi Pamsbry, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Taylor was great, helpful and professional
We sure
recommend Rasnak Audi, great price, great customer service
recommend Rasnak Audi, great price, great customer service
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by Naderfallah
Apr 01, 2024 -
Audi Pasadena responded
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Taylor Baffert is the best salesperson.
It was the best experience I’ve ever had buying a car
It was the best experience I’ve ever had buying a car
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by barnesjjjd
Mar 24, 2024 -
Audi Pasadena responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Pasadena! We are always more than happy to assist you if anything else comes up. Take care!