Taylor Atkins

Great service , awesome personnel, all ways keep you updated on you. Vehicle updated on you. Vehicle More

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First class all the way!!! I went to look at a charger that I was interested in, but found a few small problems. Taylor promised me that all of the problems I had found would b I went to look at a charger that I was interested in, but found a few small problems. Taylor promised me that all of the problems I had found would be resolved. Not only did he make good on his promise, but he went the extra distance and fixed some issues that I had not even found. I highly recommend BlueBonnet, and I would not hesitate to buy from them again. More

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Big Fan of Bluebonnet! I understand that, with the advent of the internet, used truck sales can be sold instantly (either on Ebay, or a buyer can "beat me to it", which was I understand that, with the advent of the internet, used truck sales can be sold instantly (either on Ebay, or a buyer can "beat me to it", which was the case with the original truck I was going to buy). It turned out that I was disappointed when my first truck selection was "sold" prior to me being able to get to New Braunfels, but this ended up being best for me. You see.... Michael called me back to advise that the truck I wanted was sold already...but he (and Taylor) got together and let me know that they just gotten in another used truck that would exceed my needs for towing, and was right in my price-range. That is the difference with Bluebonnet. They take the time out to find out the needs of the customer, and then work hard to advise which vehicles meet (or in this case, exceed) your needs. Other dealers might force the buyer into "any old truck"....just to make a sale (or make more profit). I felt like family in the entire process. They were mindful of my time, and got me "in and out" in no time....even with Robert arranging the financing on a weekend! What really set Bluebonnet apart was the fact that Michael called me back the next week, not only to ask if I was satisfied with the truck, but to let me know that he was able to quote me a great rate to get an additional keyfob/key to the truck cut and programmed. There wouldn't be any "follow up" with most any other dealerships --- they would be on to the next sale. I truly felt like I was part of the Bluebonnet family here and will refer many friends/relatives to Michael Resendez and Taylor Atkins. Thanks to both of these professionals, and to Robert in the finance department. I'll buy from them again! More

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I spoke to Taylor about a car in the morning and drove nearly an hour that evening to come see it, along with another that I was somewhat interested in. I told him we were approved through the bank and ha nearly an hour that evening to come see it, along with another that I was somewhat interested in. I told him we were approved through the bank and had our down payment- we were ready to drive a car home. I sent him a text when we were close by like he suggested, so he could have the cars ready for us. When I arrived, I was at the wrong location- my fault, but Taylor never mentioned that there were 2 stores, you think that might be something you would want to clear up when someone is coming in from out of town. When I met Taylor he informed me that he was helping someone else and he would get Marcus to pull the car around and help us out. He said the car was across the street or at the other location, he wasn't very clear. I waited for nearly 30 minutes with my children just to be told that the car was in the process of being sold, and would I like to see the other one? I told him I was mainly interested in the first car, so he said "Okay, hang on, let me see..." and just walked off. We left. We spoke to a couple of other people in the area and they told us that Bluebonnet has a reputation for doing this. Waste of time and gas money! The car that they were in the process of selling is still on the website- I'm sure they'll pull in more unsuspecting customers with that one. More

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The purchase of my new vehicle was done completely over the phone as I lived 3.5 hours away from the dealership. Taylor worked well with me over the phone and made the purchase effortless and uncomplicated the phone as I lived 3.5 hours away from the dealership. Taylor worked well with me over the phone and made the purchase effortless and uncomplicated. When I had a question or concern Taylor was quick to respond and kept the communication lines open consistently. I am more than pleased with the personalized service Taylor provided me with. I am completely satisfied with the purchase and choice of my vehicle and have confidence that if I have any future questions or purchases, Blue Bonnet Chrysler Dodge and Taylor Atkins will take care of my needs! Thanks again for the great service! More

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My spouse and I were in the process of looking for a new vehicle. We first visited Ancira and were looking to trade in. We have purchased there before so expected to be treated as valued loyal customers.. vehicle. We first visited Ancira and were looking to trade in. We have purchased there before so expected to be treated as valued loyal customers... we were mistaken. Nonetheless, we decided to take our business elsewhere. We found a 2011 Dodge Durango online. My husband contated Taylor Atkins who followed up with a thank you text after a phone conversation. We drove to New Braunfels the same day from San Antonio unexpected. Taylor's kindness was exceptional. He took the time to ask us what kind of deal we were looking for and did not belittle us like the other dealership did. He walked us through the whole process and was VERY fair. I dont think I have met a salesman like him that seems so genuine. The other salesguys were nice and polite as well. My husand had to leave for work in a short period of time and Taylor made sure that the deal was done fast and we walked out satisfied. We need to go back to fix a scratch the detailers made and get some floormats but this by far was the most comfortable and personal car buying experience my husband and I have had (thanks to Taylor!) We The Parra Family, really do appreciate it. Thank you! More

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Best car saleman I have ever met!! Taylor treats yous like a friend and listens to what your looking for. Its so annoying to deal with car salemen because they most typically use the shark approach and t like a friend and listens to what your looking for. Its so annoying to deal with car salemen because they most typically use the shark approach and try to sell you something you dont need or try to make you think you can afford more than you really can.If you want an informative yet easy going salesmaen, then go see Taylor Atkins at Bluebonnet Dodge. My wife and I just purchased our second vehicle from Taylor and we are very happy. -The Millers,,,,,,New Braunfels TX- More

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I have given the rating above due to excellent customer service and buying experience I had at bluebonnet chrysler. Great help, great prices. I drove all the way from Houston, Texas and was not disappoin service and buying experience I had at bluebonnet chrysler. Great help, great prices. I drove all the way from Houston, Texas and was not disappointed with the customer service and vehicle i bought. Taylor was a great help during the process. I would definitely buy another vehicle from him and would recommend the dealership. More

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Salesman: TAYLOR ADKINS I have purchased 2 other Salesman: TAYLOR ADKINS I have purchased 2 other Dodge Ram trucks from Bluebonnet and was very pleased with their service. This purchase though w Salesman: TAYLOR ADKINS I have purchased 2 other Dodge Ram trucks from Bluebonnet and was very pleased with their service. This purchase though was quite unique!. I was priveleged to be helped by a salesman named TAYLOR ADKINS. Taylor did not posess the normal used car salesman personality that everyone hates, rather he treated me like a friend and guided me through the whole process. Second, I must say it was very nice to work with Taylor because he had the anwser to every question I had, from the vehicle information,pricing, and financing. Finally in buying a used vehicle you dont always get everything you need, (ie) floor mats. I was totally happy with my 2009 Dodge RAM, but it had no floor mats, Taylor worked something out and made sure i was taken care of. Finally, if the managers of Bluebonnet ever read this website, I sure hope you pay attention to Taylor's sales and customer attention because he should be a manager one day, and maybe train other saleman how to handle customers. I would also like to add that the service department helped me with a few issues and they sure have it down as well, being friendly, explaining your issues and wait time are superb at BB Dodge. Thanks so much, and you can rest assur I will return to Bluebonnet for our next vehicle. D.Miller (New Braunfels TX0 More

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Came to BB because we have bought from BB family before (ford) and had good experience. Also looked around Sn Antonio knowing we wanted a Town and Country van. BB had the best selection and Taylor invested (ford) and had good experience. Also looked around Sn Antonio knowing we wanted a Town and Country van. BB had the best selection and Taylor invested the time to make sure we saw all the possibilities an understood option packages and price. He definitely worked to understand our requirements then meet them. We already have 8000 miles on the vehicle, including a cross country trip, and are very pleased with it. We were also pleased with the price which Taylor worked with us on. Sitting in the waiting area of the service Dept for an oil change. Service Dept seems very busy (2nd visit to get oil change after leaving 1st time due to long wait time. Appears they may Need a bigger service Dept to Lower wait time. But overall great vehicle and buying experience! More

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