Taylor Alton

Caleb was amazing from the start. He listened to what we wanted and worked with the TOC team to find us the exact vehicle, right down to the color. Taylor was also very efficient, r He listened to what we wanted and worked with the TOC team to find us the exact vehicle, right down to the color. Taylor was also very efficient, respectful, and polite getting us in and out of the paperwork phase quickly. This is the fourth Toyota dealership we visited, but the first where we didn't feel skeptical of sales tactics. The entire TOC team are good folks providing products and services without the typical sales pressure. Don't hesitate to visit TOC, even for out of state purchases as we did. Thanks TOC! More

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I was greeted promptly, and the entire process was very smooth and professional. I had called ahead and spoken to Madison Guy who assured me that I would find what I was looking for. She turned it over to smooth and professional. I had called ahead and spoken to Madison Guy who assured me that I would find what I was looking for. She turned it over to Dustin Shrader when I arrived, who helped me find the exact car I was looking for. He had an intricate knowledge of the inventory and even knew what was expected to arrive that day. Shane Defoor was helpful with finances, and Taylor Alton was excellent with all the paperwork. Overall the service was excellent! More

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Toyota if Cleveland is the best. I have purchased 4 cars from Gregg Bain! I would definitely recommend them! I have purchased 4 cars from Gregg Bain! I would definitely recommend them! More

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The building and grounds were very nice, but it's the people that really make a company stand out. Joey Abdullah and Taylor Alton were both very professional and helpful in making sure I left with a grea people that really make a company stand out. Joey Abdullah and Taylor Alton were both very professional and helpful in making sure I left with a great vehicle and they both deserve 5 stars. But Kaitlyn Thomas was a cut above that. She met me when I drove up and she was the last person I saw before driving off in a vehicle I didn't think I could afford on my strict retirement budget. She stayed with me every step of the way. She listened, which many sales folks don't do anymore. She was friendly, making sure I was comfortable. She was knowledgeable and very professional and didn't give up until she found something that met my needs and beyond. If there is a way to give her a double 5-star rating, she has earned them all.. More

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We are repeat customers. Every experience has been amazing from sales to finance to services on purchases past. Our salesman Matthew Frady was very professional knowledgeable Every experience has been amazing from sales to finance to services on purchases past. Our salesman Matthew Frady was very professional knowledgeable and sold us not one but 2. We wanted to save money on our current vehicles and he made sure we did just that along with the negotiation team and the finance manager Taylor who was outstanding. Our intention was trading one but he showed us a different way and that worked better for us in everyway possible. Now we are saving and driving the most reliable and best vehicles on the road. I really recommend them to anyone that wants above and beyond services. Can't say enough about them and will continue to be a loyal customer. More

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Dealer was great. The buying process was super easy. All the staff was super helpful and down to earth. The buying process was super easy. All the staff was super helpful and down to earth. More

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Michael Dylan was our salesman, he was fantastic, so kind, knowledgeable, but at the same time, didn't hound us. Mike Covington appraised the vehicle I was trading and was more than fair with the value kind, knowledgeable, but at the same time, didn't hound us. Mike Covington appraised the vehicle I was trading and was more than fair with the value he gave me on my trade-in. Taylor Alton was our guy closing the deal as the finance manager and he was so personable and kind as well. The overall experience with everyone we encountered at this dealership was top notch and we will definitely be returning customers and will refer people to them as well. Thank you to those 3 fellows for making our experience one that we will remember. More

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The folks at Toyota of Cleveland were extremely friendly. They made my car buying experience easy and enjoyable. A special thanks to Tyler for treating me like family and helping me get a great deal on my ne They made my car buying experience easy and enjoyable. A special thanks to Tyler for treating me like family and helping me get a great deal on my new car. More

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Hands down the best car buying experience I have ever had. Shane immediately welcomed us on the lot and connected us with our salesman, Tyler Gibson. Tyler was amazing! He was professional, personable, had. Shane immediately welcomed us on the lot and connected us with our salesman, Tyler Gibson. Tyler was amazing! He was professional, personable, and knowledgeable. Though we had never met Tyler his interactions with us were like we were long time customers and friends. An experience I was dreading turned into a fun, enjoyable experience. Definitely recommend Toyota of Cleveland and Tyler Gibson. More

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There are not enough words to describe the amazing experience we had! We had a unique situation but that didn’t stop them! They got us out of a crappy car situation and into a new car within are budge experience we had! We had a unique situation but that didn’t stop them! They got us out of a crappy car situation and into a new car within are budget. They were fast, kind and went above and beyond to accommodate us!! Matthew is the best there is. More

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