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Tayler Wenmoth
Tayler Wenmoth at Spitzer Buick GMC Parma
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Tayler Wenmoth

Service Advisor

Spitzer Buick GMC Parma

6603 Brookpark Rd
Parma, OH 44129

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4.3
68 Reviews

Industry Experience

4 yrs, 1 mo

4.3

68 Reviews

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68 Reviews of Tayler Wenmoth

January 21, 2025

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Employee Rating

It's very nice and clean everybody was nice and helpful. The restroom were clean. More

by gregbrooks1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Zach Niemesch

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Jan 22, 2025

Spitzer Buick GMC Parma responded

Greg, Thank you for your wonderful review. We are all delighted to hear that your needs were well taken care of and our team was able to provide you with top-notch customer service. If there is anything we can do to change the 3 star into a 5 star please let us know, we would be glad to do so. Safe travels!

January 20, 2025

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Employee Rating

Service department was rude and unhelpful. My SUV was returned in worst condition then when it entered. Staff were unprofessional and observed fighting with one another to speak with me and More

by CN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dominic Difino, Travis Freeman, Zach Niemesch

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Jan 22, 2025

Spitzer Buick GMC Parma responded

Thank you for taking the time to write this review, although it wasn't a good experience we still want to know how your service went. It's disheartening to hear about the connectivity issues and the lack of solutions from our team. I understand how important reliability is, especially after such a significant investment. Your feedback is invaluable, and I encourage you to reach out to us directly at our dealership for further assistance as we want to make this right for you. Thank you for your patience as we work to resolve this matter, Safe travels!

January 19, 2025

Dealership Rating
Employee Rating

Got me in and out quickly. Very helpful! I will be back soon when needed. More

by sfmoran14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help! Safe travels!

January 19, 2025

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Employee Rating

Friendly people and very polite. No hesitation on getting you in your see them. Taylor with service center was very good at making several attempts to help me since we were playing p More

by pshgrappler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We strive to serve each customer with top-notch customer service, so it isn't a surprise that Taylor was able to provide you with her exceptional customer service. If there is anything else we can do to change the 3 star into 5 star please let us know, we would be happy to do so. If you have any further questions, feel free to contact us here at the dealership. Safe travels!

January 18, 2025

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Employee Rating

The service I received was great, and the customer service was very friendly and great More

by ask4hbs
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels!

January 11, 2025

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Employee Rating

Does not listen to customers. Does not repair things properly. Straight up lied to my face about the issues I was having. More

by Atf582
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 13, 2025

Spitzer Buick GMC Parma responded

We want to express our apologies by saying that our priority is to always have our customers come first in a timely manner but also take care of their needs accordingly. We want to make things right but most importantly resolve the situation, please contact us here at the dealership and ask for the Service Manager. Thanks again for your patience and understanding hope to speak to you soon.

January 10, 2025

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Employee Rating

Warranty repairs made easy. Great interactions with the service managers. Hopefully this will be the last required time. More

by Abiker21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Freeman

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Jan 13, 2025

Spitzer Buick GMC Parma responded

We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help, Safe travels!

January 10, 2025

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Employee Rating

They do a nice job and it is done in the time that they tell you. It’s also nice they wash the vehicle when they are done More

by Bldr01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Spitzer Buick GMC Parma responded

Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call, Safe travels.

January 06, 2025

Dealership Rating
Employee Rating

From pulling into the center and leaving. Everything went smoothly Will return next time for service. More

by SCHEUTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolanda Sargent

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Jan 07, 2025

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help, Safe travels!

January 04, 2025

Dealership Rating
Employee Rating

Excellent service! Oil change was completed In a timely manner. I would recommend to family and friends. More

by Cklotzbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Zach Niemesch

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Jan 06, 2025

Spitzer Buick GMC Parma responded

Thank you for your very kind review and willingness to recommend us. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels!

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