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Brookfield Chrysler Dodge Jeep Ram

Benton Harbor, MI

4.1
720 Reviews

1845 Pipestone Road

Benton Harbor, MI

49022

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720 Reviews of Brookfield Chrysler Dodge Jeep Ram

January 31, 2025

They like to keep you there long time shuffle you around with different people and then they attach extra money onto the price of car the price of the cars are not comparable to the same make and model and More

by bemilk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No comment
January 14, 2025

Sales team was super friendly and quick. Very satisfied with the customer service experience and process. More

by bdickson3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Polley, Anthony Hopkins
Jan 14, 2025 -

bdickson3 responded

Thank you again to Tony and the team at Brookfield CDJR, for setting my wife and I up with two awesome new vehicles!

December 30, 2024

This was the third dealership that we visited and the friendliest! They were willing to work with us even though we took two days of their time! I am delighted with a car that fits into my garage and sa More

by Gwen.jones12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sorry, he’s new and he said to call him “D”
October 31, 2024

This place is really bad the service department is set up to screw you over... We were trained to lie to the customer to get more work money out of them very bad place to work and go to More

by georgethecat80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jollene@brookfielddodge.com
August 02, 2024

Don’t think having an appointment for a test drive means anything. They will confirm your appointment and they right before text to say oh we sold that vehicle to someone else. Seriously horrible custome More

by lisamck1819
Recommend Dealer
No
Employees Worked With
Tony Favela, Anthony Hopkins
March 03, 2024

Everyone was very friendly & helpful. They trusted us coming from a state away & had the truck ready for us when we got there. More

by Josmurva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damone & Matt, Sally Waldrop
Mar 04, 2024 -

Brookfield Chrysler Dodge Jeep Ram responded

Thank you for putting your trust in us! If you’re ever in the area again be sure to stop and say Hi!

February 26, 2024

Quick easy nice people good energy happy to assist you in an my way necessary. More

by Calrippin888
Recommend Dealer
Yes
Employees Worked With
Ron major , Sally Waldrop
February 22, 2024

Very professional felt welcome fast and efficient, straight forward,and were very helpful in my decision process! Great team More

by jamesbcobe58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Damone
January 07, 2024

Service request took a week to schedule. Answer about driving with a warning light took 36 hours..after I called. Service invoice included charge for two batteries, plus a part charge over More

by Bgmsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown, service writer, Not Service Manager
December 06, 2023

Uses false advertising and scams to try to get you in to the dealership then tries to use aggressive and predatory sales tactics. Then gets rude when I wouldn't sell my vehicle to them. STAY AWAY FROM THIS More

by tanis75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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