Dealership Experience
2 yrs, 6 mos
9 Reviews
Write a Review9 Reviews of Tatiana Jinneman
July 25, 2024
It was very enjoyable and professional atmosphere. Our salesperson Peyton was very knowledgeable and helpful. Our salesperson Peyton was very knowledgeable and helpful. More
Other Employees Tagged: Mark Salvino, Peyton Williams
March 26, 2024
Worst experience. Car sold to me was used, had scratches and a dent. It was not cleaned either; but instead cleaning products and a bucket provided for me to clean the Car sold to me was used, had scratches and a dent. It was not cleaned either; but instead cleaning products and a bucket provided for me to clean the supposedly “new” car. I will never visit this dealership AGAIN periodt. Thank you Tatiana, Micheal Bolling and the leadership team for this saddening experience. More
Other Employees Tagged: Michael Bolling
March 25, 2023
Rahsaan was extremely kind and great in assessing what was important to me in my search for a new car. He was very accommodating and everyone was considerate of time. Tatiana was lovely on the phone and p was important to me in my search for a new car. He was very accommodating and everyone was considerate of time. Tatiana was lovely on the phone and put me on the schedule right away and chris handles the finance portion with great explanation while also being timely. You can tell the culture of the cool springs location is wonderful and all the team genuinely seems to enjoy their jobs! More
Other Employees Tagged: Chad Haggard, Rahsaan Robinson
March 06, 2023
This was the best experience I’ve ever had buying a car! Rahsaan was helpful and honest the whole way through and the rest of the staff were as nice and helpful as can be. Highly recommend Rahsaan was helpful and honest the whole way through and the rest of the staff were as nice and helpful as can be. Highly recommend More
Other Employees Tagged: Mark Salvino , Carl Helm, Rahsaan Robinson
March 05, 2023
Everything covered thoroughly, excellent buying experience! Would definitely buy from this dealer again. Walk around was complete, made my wife and I feel very comfortable. experience! Would definitely buy from this dealer again. Walk around was complete, made my wife and I feel very comfortable. More
Other Employees Tagged: Sonny Farmer , Chad Haggard
February 20, 2023
Very easy to work with nice, courteous and respectful. Would definitely recommend purchasing a car with them Would definitely recommend purchasing a car with them More
Other Employees Tagged: Sonny Farmer , Chad Haggard, Carl Helm
February 16, 2023
We were looking for a specific color and package. Genesis concierge set us up with Cool Springs and Joe found our perfect car. We were traveling a distance so they had all of the paperwork ready to Genesis concierge set us up with Cool Springs and Joe found our perfect car. We were traveling a distance so they had all of the paperwork ready to go for us. We couldn’t be happier. We highly recommend Joe. He was amazing in making the whole process so easy and fast. I would definitely make the trip again for my future cars. More
Other Employees Tagged: Mark Salvino , Joe Macke
January 15, 2023
Really enjoyed the experience. Sonny was great to work with. Very personable and professional. No high pressure sales tactics. Also appreciate working with Tatiana, the internet Sonny was great to work with. Very personable and professional. No high pressure sales tactics. Also appreciate working with Tatiana, the internet sales manager. She was very responsive to all my questions, also very professional and quick to respond. Highly recommend Sonny, Tatiana and this dealership. More
Other Employees Tagged: Sonny Farmer , Chad in Finance