Tate Humphrey | Page 19

Came in for oil change. Advised of issue with shifting. They looked at it and advised of issue. Chuck was one of advisor who helped me. Chuck is one of the best advisors working TV here. Always takes care They looked at it and advised of issue. Chuck was one of advisor who helped me. Chuck is one of the best advisors working TV here. Always takes care of my wife and myself. Every advisor is very nice and efficient. Always a pleasure coming for service. More

by cliffjones99 Verified Customer Verified Customer

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Great people, easy to talk to and work with. Good experience all around, will be happy to recommend to people we know. Keep up the good work. experience all around, will be happy to recommend to people we know. Keep up the good work. More

by tompels007 Verified Customer Verified Customer

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Okay to be clear before I call Wesley chapel. Can you Okay to be clear before I call Wesley chapel. Can you send a video of the car? $289 a month. Nissan 2020 SV with moon roof light interior meta Okay to be clear before I call Wesley chapel. Can you send a video of the car? $289 a month. Nissan 2020 SV with moon roof light interior metallic gray. Lifetime maintenance and 4 free tanks of gas Windows Tinted My boss said we'll make it happen I honestly feel like you just spit in my face‼️ I worked my butt off trying to get you the exact deal you wanted for the last couple days. we finally get where you wanted to be for you to say no and leave. Smh. All that for window Tint. Text messages before and after. Before when I was told they would match what Wesley chapel was offering. (Only did the courtesy of telling lowkey I was going with Wesley chapel as I respected my salesman. After I arrived at lowkey, they tried upping the price to 326 then 309 then when I said this isn’t what we spoke about. Signing and about to go into finance and I ask if the car is going to be tinted today or do I need to come back. My salesperson, Tate, looked at me like I had two heads. After going to his manager, they said there was no room in the lease for tint. I then got upset as this is not what I drove there for after trying to confirm, and telling Wesley chapel I was going with lowkey. It was extremely frustrating to be told one thing then once I got there got messed around with. After coming back to the table he offered me a cheat sheet for the survey I was going to get on him and then they would put the tint in. Where did there become room in the lease? Not when they said they would make it happen before I got there. No. It was only after I called Wesley chapel back regretting my decision to go with lowkey bc they were closer to where I live. I left lowkey that day after being offered exactly what I came for just for the back and forth playing games hassle of it all. I didn’t want to be treated that way. Wesley chapel was great, even delivered my car to me and I am very happy with it. Now when I get their review in my inbox it will be the exact opposite of this one. The sad thing I was going to give my salesman, Tate, all 10’s anyway as I assumed it was his manager calling the shots and being aggressive in the back but after leaving the dealership and receiving this text^ I never will return after leasing two vehicles and my family leasing owning two from lowkey. We will never return and I will badmouth To anyone who will listen to me about lowkey Nissan. Oh and the manager Bill Carey, who tried to stop me from leaving and wondering what else he could do to earn my business as he fixes “problems” He was pretty rude himself after he knew he couldn’t win me over. Bill kept saying “I was just brought into all this, I didn’t know of this situation a few minutes ago. I would never lose you over window tint.” Well 3 tips for you 1. Employ less slimy salesman 2. Have your employees pick their battles. 3. Stay true to their word, especially when it’s in writing More

by mitchell2364 Verified Customer Verified Customer

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Great experience as always. Tate is the man!!Will Great experience as always. Tate is the man!! Will definitely be back. Wes W. in the service department is great as well. Thanks so much guys Great experience as always. Tate is the man!! Will definitely be back. Wes W. in the service department is great as well. Thanks so much guys More

by DIANA_MCWHORTER Verified Customer Verified Customer

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Great friendly service. Even if I run a little after my scheduled appointment time they never act as if it’s a problem, in fact they always say no problem we can and will still take good care of you today. scheduled appointment time they never act as if it’s a problem, in fact they always say no problem we can and will still take good care of you today.Amazing people! More

by babbybbear Verified Customer Verified Customer

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Tate and Bill are very knowledgeable and friendly. Enjoy doing business with them. I look forward to having my Armada serviced at Lokey Nissan. Thanks again. doing business with them. I look forward to having my Armada serviced at Lokey Nissan. Thanks again. More

by mwmueller69 Verified Customer Verified Customer

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The dealer look nice, clean, big huge need cold warm. A lot of cars/vehicles to choose from. Not just Nissan but all other makes and models. The staff are awesome, good looking, dress nice helpful. I'm tel lot of cars/vehicles to choose from. Not just Nissan but all other makes and models. The staff are awesome, good looking, dress nice helpful. I'm telling you You're not gonna come out I mean leave with empty hand unless you want to. More

by suasj Verified Customer Verified Customer

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