Tarik Graham

At first I would rate my experience as. 5 star rating.....but as time went on I realized my experience was not 5 star. Our salesman Milson was terrific, great personality and efficient. I w 5 star rating.....but as time went on I realized my experience was not 5 star. Our salesman Milson was terrific, great personality and efficient. I was an out of state buyer and I paid cash for my vehicle purchase. Here is where my experience declined. I was informed by finance dept that my purchase would be a turn-key registration in Mass. as sales tax was applied and my vehicle was insured before being loaded for transport. Upon arrival of vehicle in Mass I went to register my vehicle and was declined. It was not an easy transition, too date (4/10 - purchase made on 3/27) my vehicle still remains un-registered and I still do not have title in hand.....I paid cash.....it is my truck, I have no title and still I am being declined as the process from the Morgan group of BMW is not by any means concerned with expediting my ability to register.....this is NOT how the process was explained upon purchase. It certainly has changed my disposition on experiencing a positive transaction. If Morgan BMW doesn’t provide title for registration I have been told it can take 3 to 4 weeks, hardly the outcome I was told at purchase. I am greatly disappointed.l understand an out of state purchase can be more involved, but the total derailment of customer satisfaction is unacceptable compared to the ease of completion that was explained to me at BMW Pompano. For the first time ever buying a car at a dealership the gas tank was empty when I got the car. Every dealership has given a courtesy fill up upon purchase.until now. (At my age I have bought MANY.) Thomas J. Kelleher More

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Fantastic sales experience with Willy and the team at BMW of Pompano Beach! Great deal! of Pompano Beach! Great deal! More

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I ordered a replacement key fob for my car and had to make two trips to dealership: the first trip was to place order and the second to activate the new fob. Initially, employees seemed unfamiliar with t make two trips to dealership: the first trip was to place order and the second to activate the new fob. Initially, employees seemed unfamiliar with the process due to our purchase of the MAX Protection Plan upon leasing the car at the dealership. However, once Jonathan Perez stepped in to manage the situation everything proceeded smoothly. Based on this experience, I will request Jonathan for any of my future appointments. He handled my request with care, ease, and understanding! In addition, our Salesperson, Tarik Graham stopped in to greet me during both visits, which was such a delight. We have had a lot of cars over the years, and he is by MILES our favorite salesperson. A recommendation would be to streamline the process of parts (i.e. key fobs) for those who are customers from the dealership who have the protection plan rather than multiple visits. Thank you, Jonathan and Tarik for your exceptional service! More

by MARCI1 Verified Customer Verified Customer

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Courtesy sales and respectful. Service was very good as a follow up to my purchase. Service was very good as a follow up to my purchase. More

by mariecpafl Verified Customer Verified Customer

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I have been driving a BMW since 1988 and have been to over 150 Dealerships. By FAR BME of Pompano is the best BMW Dealership I have ever worked with. They are the best in class! over 150 Dealerships. By FAR BME of Pompano is the best BMW Dealership I have ever worked with. They are the best in class! More

by ameen2 Verified Customer Verified Customer

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Although it took considerable discussion and time, we found the right vehicle and agreed on the right price. Tarik was forthcoming and honest, and I felt I made a friend in the process. I love my 2024 found the right vehicle and agreed on the right price. Tarik was forthcoming and honest, and I felt I made a friend in the process. I love my 2024 X3 and appreciate the professionalism of the entire team at BMW of Pompano Beach. More

by Scott F Verified Customer Verified Customer

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Fantastic team of professionals. Special shout out to Frank and Jonathan Perez. Love the service at this dealership Special shout out to Frank and Jonathan Perez. Love the service at this dealership More

by SBRODSKY2012 Verified Customer Verified Customer

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Really had a great experience when I went there. I met Chad. Very nice man very easy to talk to. He was pleasant. I enjoyed him. I just enjoyed the experience as a whole. You know it’s one of my bet I met Chad. Very nice man very easy to talk to. He was pleasant. I enjoyed him. I just enjoyed the experience as a whole. You know it’s one of my better experiences in buying a car. Really not a big fan And buying cars, but you were one of the best. More

by davidrobertedwards Verified Customer Verified Customer

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I went in for an oil change. They still have not fixed my AC vent. It’s been about four weeks. They were supposed to replace the trim in my car and they still have not done that. They still have not fixed my AC vent. It’s been about four weeks. They were supposed to replace the trim in my car and they still have not done that. They failed to return my call and I am chasing the service department. More

by bscc Verified Customer Verified Customer

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Tarik is a great sales person very professional one of the best in the world. The best attention to the customer 100% recommended happy to work with him the best in the world. The best attention to the customer 100% recommended happy to work with him More

by Maluro640 Verified Customer Verified Customer

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