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Tara Nelson
Tara Nelson at Shottenkirk Toyota

Tara Nelson

Warranty Administrator

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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4.8
23 Reviews
4.8

23 Reviews

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23 Reviews of Tara Nelson

September 28, 2025

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Employee Rating

Service department very friendly, repairs we completed in very timely manner, completely satisfied with the Dealership in Quincy. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Sep 28, 2025

Shottenkirk Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

August 27, 2025

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Employee Rating

I us Shottenkirk Toyota for all my services and they take good care of my vehicles. One has almost 200k and is in good condition. More

by Dvorakconrad
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Shottenkirk Toyota responded

Conrad, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Toyota. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

August 19, 2025

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Employee Rating

They met my needs and were able to work me in for an additional item I needed addressed. More

by Jsteers
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin , Landon did well.

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Aug 19, 2025

Shottenkirk Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

August 01, 2025

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Employee Rating

Have never had a bad experience with this dealership have no problem ever going back More

by Darin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Aug 01, 2025

Shottenkirk Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 02, 2025

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Employee Rating

I’m always satisfied with Shottenkirk Toyota Quincy. All the staff and mechanics treat the customers with the most respect . To tell the truth they are like family. More

by Tundrastruck !!!!!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Peters, Mike O'Hara, Kathleen Boone, Anette Bruns, Patrick Hasting, Ricky Kuczwara, Candi Erwin

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Jul 06, 2025

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

June 30, 2025

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Employee Rating

Came in for a part add on. Greeted promptly and the work was done in a timely manner. More

by RMWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Jul 06, 2025

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 26, 2025

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Employee Rating

Good quality staff, very polite and very professional. Very clean environment, easy access to relax and enjoy while getting quality work done. Thank you! More

by knobisdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hasting, Ricky Kuczwara, Candi Erwin

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Jun 27, 2025

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

June 25, 2025

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Everyone at the dealership had a smile, service advisors were super helpful and was even approached by the sales team to make sure that I didn’t need anything. All around great experience and will return. More

by Aaron Peters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Jun 26, 2025

Shottenkirk Toyota responded

Aaron, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 23, 2025

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Employee Rating

Their pick up service is so convenient and affordable! Love it! Will definitely use it again. More

by janis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2025

Shottenkirk Toyota responded

Janis, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

June 19, 2025

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Employee Rating

Dealership has always done a great job from sales to there service department would highly recommend More

by eriley158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2025

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

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