Tanner Walker

Tanner was extremely helpful and called me with updates. When I had questions about the part he would find out and let me know immediately When I had questions about the part he would find out and let me know immediately More

by roxanntownsend Verified Customer Verified Customer

Report | Print

Clean, friendly, very efficient , knowledgeable, a pleasure to do business with,I’ll give your dealership an A+ pleasure to do business with,I’ll give your dealership an A+ More

by moparnick51 Verified Customer Verified Customer

Report | Print

I came in made an appointment for a couple items. (Drive is 45 minutes). Appointment made for 2 weeks and issues were discussed. Showed up (45 minute drive, one way) they said had to order part when (Drive is 45 minutes). Appointment made for 2 weeks and issues were discussed. Showed up (45 minute drive, one way) they said had to order part when I got there without it going in. Why didn’t this happen 2 weeks ago. Why did I make an appointment. 2nd issue rep. said would have to send to a body shop and not sure if the cost and body not covered under warrant. It was a reported issue when bought car and this was 3rd time at a dealer and it was handled. He argued and was rude. I went to sales manager and she took care of it on the spot. Still said they had to order the arm rest cap that out fell off in first couple months of owning car. I will not return or recommend this service department. I had a friend I ran in to while waiting who was having some warranty and service work done. He sent me pictures of issues he had on the following day of the service that confirmed they are having issues and not with a 1 1/2 hour round trip drive for me. Will not be purchasing vehicles there as well. More

by stacey4518 Verified Customer Verified Customer

Report | Print

Took them four visits leaving my vehicle to fix an emissions error and had to pay he first two time's even under emission warranty. Don’t like to pay for a tech to learn. Service mgr was very rude an emissions error and had to pay he first two time's even under emission warranty. Don’t like to pay for a tech to learn. Service mgr was very rude and blamed an aftermarket air filter when they were the only one to ever do service. Won’t buy there again! More

by mcconnell1964 Verified Customer Verified Customer

Report | Print

I found it convenient and quick and also they stuck to there word on what they were going to do there word on what they were going to do More

by jasmineloeffelholz Verified Customer Verified Customer

Report | Print

Jesse is the best advisor I have worked with! He is an asset to the company!! He is an asset to the company!! More

by anthony.c.acock Verified Customer Verified Customer

Report | Print

The guys told me numer's alive and tried to steal my money to make me pay for some that the warranty come disposed to pay for and ask someone to come before the money too your mechanic sales department. money to make me pay for some that the warranty come disposed to pay for and ask someone to come before the money too your mechanic sales department. My car still not fixed everything they told me wasn't true or accurate asked me for $800 for me to have skin in the game with a full warranty I had to pay for all my own rental cars with a warranty my car sitting you a lot for 30 days without getting fixed for me to give him $800 that the warranty should have paid for I tow my car at your lot all the mechanics you have they never find the problems and the problem that didn't exist that's what they found the whole entire issue was a starter need to be put on my car they were telling me a motor need to be put in my car kept my car too strong on me out of $800 not good business. My trust go they didn't give me oil changes at the time of my oil changes they topped my oil off and still a change in it never noticed it avoiding my warranty cuz it didn't show oil changes but it showed my car was in your shop they didn't properly service my vehicle for numerous and months about the car at 54,000 miles plus at 60,000 miles the factory warranty would have paid for it if they would have done the proper accurate information and work instead of trying to beat me out of money and a warranty company at the same time telling us two different informations. More

by smiths.group.of.kc Verified Customer Verified Customer

Report | Print

Service was horrible, communication terrible. No one answers phones, nor text messages. Called and texted for two hours till I finally got a return call. Car check should have beed less than an No one answers phones, nor text messages. Called and texted for two hours till I finally got a return call. Car check should have beed less than an hour. Appointment at 1pm finally got car at 5:45.. oh and truck still has same issue. More

by murph211 Verified Customer Verified Customer

Report | Print

Great job. Covered all the bases and squeezed me in on a bust afternoon. 10/10 Covered all the bases and squeezed me in on a bust afternoon. 10/10 More

by bsjoiner Verified Customer Verified Customer

Report | Print

Jesse and Percy both were exceptionally helpful. Percy helped uncouple the trailer to get the car into service write and Jesse was beyond supportive. Communicative and helped with the price due to m Percy helped uncouple the trailer to get the car into service write and Jesse was beyond supportive. Communicative and helped with the price due to my warranty company declining the service as maintenance. If I return o KS City at any point and her service Olathe DCJ I would not hesitate to use their service department again. I’ve the top helpful!!. More

by Scott Bergman Verified Customer Verified Customer

Report | Print