Tanner Ladd

I first came to Wilsonville Toyota, looking to test drive a 6MT Tacoma. Lawrence helped me out and found a few vehicles that could be acquired from other dealerships. However, I was not sure as yet. My next a 6MT Tacoma. Lawrence helped me out and found a few vehicles that could be acquired from other dealerships. However, I was not sure as yet. My next visit was to reserve a 6MT '24 Tacoma that the dealership had been allocated by Toyota. The lady at the front desk seemingly double booked me with Lawrence. When I was waiting for him to finish with the customer who he was working with, one of the managers (I believe it was Tanner) noticed me hanging out and quickly assigned Max to me. I must say that it has been a pleasure working with Max. His commitment to making sure that the process of acquiring my dream truck was smooth and pleasurable was admirable. Indeed, it was a very smooth process with no haggling, where I was offered the vehicle for the best price, up front. I had shopped around with a number of dealers in the area and Wilsonville Toyota certainly gave me the best price without any haggling. Max has been courteous and willing to go the extra mile to make sure I was completely happy with the car buying experience. This is evident from the fact that when time came to collect my vehicle, I had requested a ride from my workplace in LO and Max showed up in his personal vehicle, braving the heavy traffic. This impressed me very much as I had assumed that the dealership would have a shuttle sent over, given my experience with Wilsonville Subaru service. One bit of constructive feedback, if I may, is that there is scope for improvement with regard to continued communication. While Max made sure every request of mine was addressed to my satisfaction, it would be great to get regular updates about the vehicle, especially between when the vehicle is reserved (is either in production or in transit) and picked up. Purchasing/leasing a new vehicle is always exciting for a customer and I, for one, was eager to get updates of the progress as the vehicle made its way from the factory to the dealership, which were not very forthcoming. More

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Awesome customer experience! Azhar was so helpful and a lot of fun. So happy with my new car! Wilsonville Toyota is great. Azhar was so helpful and a lot of fun. So happy with my new car! Wilsonville Toyota is great. More

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Azhar was beyond kind, patient and helpful to my family. He was very thorough during the process and walked us through every step of the way. Azhar made us feel comfortable including my daughter. It was a l He was very thorough during the process and walked us through every step of the way. Azhar made us feel comfortable including my daughter. It was a long day and made sure we were as comfortable as possible. Appreciated all of the help and support buying our new vehicle. More

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AJ was an excellent sales rep, he was very welcoming, great communicator, explained the entire car buying process so that I felt supported and knowledgeable every step of the way! The entire team in the great communicator, explained the entire car buying process so that I felt supported and knowledgeable every step of the way! The entire team in the chain were remarkable in their role! Thanks, Toyota of Wilsonville! More

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The dealership was packed full of customers. I took that as a good sign. All of the employees we encountered were friendly and helpful. Steven Bailey was there for us when we decided to use a I took that as a good sign. All of the employees we encountered were friendly and helpful. Steven Bailey was there for us when we decided to use a different financing company the day after initial purchase. He helped us from beginning to end. More

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We have purchased four vehicles from Wilsonville Toyota and.the experience has always been great and superb. I will continue to make this dealership my first and only place to shop cars and trucks. and.the experience has always been great and superb. I will continue to make this dealership my first and only place to shop cars and trucks. More

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First off, this review is not to criticize Wasif, our salesman. We drove 50 miles tonight to get to this dealership before they closed, because a car that we were interested in, became available this eve salesman. We drove 50 miles tonight to get to this dealership before they closed, because a car that we were interested in, became available this evening, after a deal fell through this afternoon. This car had an advertised mileage of 85K on both Wilsonville and Cargurus websites. When it came down to putting a deposit on this car, Wasif shared a photo he took of the odometer, which read 97K miles. I questioned this and he went to his manager who said it was a printing error, but the price reflected the 97K miles. I told Wasif that we drove all the way up because the price and mileage as noted appealed to us. This car has been advertised for 23 days on Cargurus, and this dealership should have been well aware of this incorrect mileage, especially since the mileage is "exactly" what was on Carfax 3 years ago at this dealership! We are very disappointed with how this played out and feel bad for Wasif..... More

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Wilsonville Toyota is fantastic. They got me exactly the truck I wanted, quickly, and always go above and beyond in customer service. John was great to work with! They got me exactly the truck I wanted, quickly, and always go above and beyond in customer service. John was great to work with! More

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Steven Bailey is amazing and extremely thorough! I highly recommend Wilsonville Toyota and especially Steven Bailey! I highly recommend Wilsonville Toyota and especially Steven Bailey! More

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