Tanisha Zapata
Service Customer Care
Ferrari Maserati Alfa Romeo of Fort Lauderdale
5750 North Federal Highway
Fort Lauderdale, FL 33308
Dealership Experience
3 yrs, 11 mos
Industry Experience
3 yrs, 11 mos
28 Reviews
Write a Review28 Reviews of Tanisha Zapata
November 18, 2024
Great customer service! I especially appreciated the text communications and the video of the issues. I especially appreciated the text communications and the video of the issues. More
Other Employees Tagged: Michael Troedel
November 15, 2024
Horrible experience and terrible customer service. I am very surprised and disappointed. What a shame. I am very surprised and disappointed. What a shame. More
Other Employees Tagged: Michael Troedel
November 12, 2024
There is never a loaner offered and my car was at the dealership for 4 days without a car and it was just to change out a tire. In fact, there’s a lack of communication and no comparison to other Maserat dealership for 4 days without a car and it was just to change out a tire. In fact, there’s a lack of communication and no comparison to other Maserati dealerships around the country. Then, once I picked up the car, the steering was off and then had to go back in the following day and paid for it and waited for them to do the work. Michael was great but before him, it was a mess. More
Other Employees Tagged: Luis Cue, Michael Troedel
October 31, 2024
I took my car in for a recall, and they discovered an oil leak, which they promptly fixed. leak, which they promptly fixed. More
Other Employees Tagged: Richard Gonzalez
October 29, 2024
Service advisors lied more than one. It took two weeks for a relatively minor repair. Third time car brought in for same problem. It took two weeks for a relatively minor repair. Third time car brought in for same problem. More
Other Employees Tagged: Richard Gonzalez, Michael Troedel
October 27, 2024
The service for my Alfa Romeo Stelvio Quadrifoglio was fast and with excellent attention I am very grateful fast and with excellent attention I am very grateful More
Other Employees Tagged: Fabrizo Di Cicco, Michael Troedel
October 26, 2024
Michael helps me to understand what’s going on with my car. He’s very cool and easy going! I like him! car. He’s very cool and easy going! I like him! More
Other Employees Tagged: Michael Troedel, Stephanie Asim
October 26, 2024
Michael and the service front desk folks, make this place alright for me!!! I love doing business with you all and thanks so much! alright for me!!! I love doing business with you all and thanks so much! More
Other Employees Tagged: Michael Troedel, Stephanie Asim , Giovani
October 22, 2024
Deandra was very helpful coordinating the pick up and drop off of my vehicle. I appreciated her going above and beyond. drop off of my vehicle. I appreciated her going above and beyond. More
Other Employees Tagged: Richard Gonzalez, Diandra Persaud, Stephanie Asim
October 17, 2024
Service always excellent ever time to go to the dealership. All of my concerns were definitely addressed and fixed. I highly recommend the Alfa Maserati dealership to everyone dealership. All of my concerns were definitely addressed and fixed. I highly recommend the Alfa Maserati dealership to everyone More
Other Employees Tagged: Richard Gonzalez, Stephanie Asim