Tammy Barnes

HORRIBLE! Unfortunately, Katie, the saleswomen did NOT HORRIBLE! Unfortunately, Katie, the saleswomen did NOT get the sale. She was efficient, responsive, and very expedient. However, Tammy Barnes, the HORRIBLE! Unfortunately, Katie, the saleswomen did NOT get the sale. She was efficient, responsive, and very expedient. However, Tammy Barnes, the account person I was working with, took two hours to return a call about financing and only called me back after I called, texted, and emailed her for an hour. I had another Jeep at a different dealership that I was interested in but the Jeep at Mark Porter dealership was my first choice, I made it EXTREMELY CLEAR that I was making a deal for a Jeep THAT DAY, either with Mark Porter dealership or the other one. Regretfully, because of Tammy, the account representative's unprofessional practices, I chose to purchase my Jeep from a dealership that appreciates and respects my time. How a customer is treated says a lot about a company. The sales team should receive the commission on a NON Sale if the account team is reason a customer went elsewhere. Although the Jeep wasn't my first choice in color, I am ecstatic with the service and my NEW Jeep thanks to the Staff at Stephens Auto Center. The process was amazing at Stephens. More

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