Tamar Thomas
Tamar Thomas at Rye Subaru
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Tamar Thomas

Service Consultant

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Tamar Thomas

December 20, 2024

Dealership Rating
Employee Rating

Always a pleasure servicing my vehicle with Rye Subaru. They never disappoint! As always, thank you! More

by BARRYWYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2024

Dealership Rating
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All I got to say Subaru is the best dealer ever the stuff work on Rye Subaru Are the best professionals team I will recommend the sorrow to all my family and friends More

by EDGARBLL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2024

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

December 01, 2024

Dealership Rating
Employee Rating

Dependable and reliable as always. Friendly service that delivers time and time again. Thank you! More

by JLIBERATORE
Service Price Transparency
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Recommend Dealer
Yes
Dec 01, 2024

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 20, 2024

Dealership Rating
Employee Rating

First time here. This rating is for both Sebastian & Tamar. Both were very helpful explaining what was being done and gave suggested time frames for future work as op More

by FRANZ_ALVAREZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez

Nov 20, 2024

Rye Subaru responded

Thank you for the kind words for our service department, Franz! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 03, 2024

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Excellent service. Very professional. Rye Subaru service staff solved the problem I had very efficiently. More

by JACKIECABRERA106
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 04, 2024

Rye Subaru responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

November 03, 2024

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Employee Rating

I was using this service center for many years, can see the improvement. Service coordinator did an outstanding job! More

by JEVGENIJS_5
Recommend Dealer
Yes
Nov 04, 2024

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 31, 2024

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Employee Rating

As always, I am very pleased with service at Rye Subaru. Tamar is an outstanding professional. Honest, courteous and caring. I was concerned about an issue with my car and they checked it thoroughly and I f More

by MNICHOLS3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Rye Subaru responded

Thank you for your kind words for Tamar! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

October 18, 2024

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Efficient service. My request was processed immediately. The waiting room was pleasant and the complimentary coffee was good. More

by TERERAMIREZ800
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 18, 2024

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with Tamar and our team. We're glad to hear we delivered such a great experience!

October 16, 2024

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Employee Rating

Excellent service from Tamar and the rest of the service team. I highly recommend this service location. More

by barblc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 10, 2024

Dealership Rating
Employee Rating

Service agent was more interested in getting a good rating than giving me good service. Actually charged me for something I did not receive and then try to make it my misunderstanding. This is not happ More

by MLDELBENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mejia , Five stars to the gentleman who checks your car in and makes you feel welcome. His smile and sincerity carry the organization through their tough times.

Oct 10, 2024

Rye Subaru responded

Ms. Maura DelBene Thank you for taking the time to post your reviews on Google and Dealer Rater. Though your words did not positively show us - we understand how you feel. Ms. Mejia, your service consultant's primary responsibility is to address any concerns you may be having with your vehicle and let you know of any other problems that the average driver may overlook. That you categorize her actions as "upselling" and "helping" when neither was needed is unfair, but you probably know that based on the words you used to describe the rest of your experience. Ms. Mejia was not playing a game to "make you feel taken care of" but instead informing you of your car's needs. A repair facility with personnel that could care less about you or your vehicle needs is the place you need to find. No need to worry; those places are easy to find. We are sorry you won't return for service and wish you all the best. Happy Trails! Respectfully,  Eric Pagan  General Manager Rye Subaru

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