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Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell | Page 5

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
180 Reviews
5.0

180 Reviews

Write a Review

180 Reviews of Talon Cockrell

March 19, 2026

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Employee Rating

Everything went well and service people were outstanding and well organized and were very helpful. I was very pleased with the service department. More

by lonniecollier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2026

Shottenkirk Honda Decatur responded

It’s wonderful to hear our service department kept everything running smoothly and provided helpful support for your Honda. We appreciate your kind words about our organization. We’re here whenever you need us. Mason Rigdon General Manager

March 18, 2026

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Employee Rating

Go see these people they are awesome. The best experience ever. I will be back. More

by Carl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Kapes, Alex Figueroa , Victoria Villalobos

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Mar 18, 2026

Shottenkirk Honda Decatur responded

We’re delighted to hear you had such a fantastic experience with our team. Thanks for the kind words and we look forward to welcoming you back soon. Mason Rigdon General Manager

March 13, 2026

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Employee Rating

Everyone is always amazing when I come. The first visit to the most recent visit. You all make me feel comfortable and happy. Thank you all More

by shannonaustin1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Monroe , Gage

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Mar 13, 2026

Shottenkirk Honda Decatur responded

It’s wonderful to hear that every visit leaves you feeling comfortable and happy. We appreciate the opportunity to service your FIAT 500L and your ongoing trust means a lot to us. Thank you for sharing and we look forward to welcoming you back. Mason Rigdon General Manager

February 25, 2026

Dealership Rating
Employee Rating

Excellent service as usual. Approached promptly, problem identified quickly and appropriate service rendered in a timely manner More

by aswafwiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 25, 2026

Shottenkirk Honda Decatur responded

It’s rewarding to know Talon and our service team pinpointed your Honda Pilot’s issue and completed the repair promptly. We appreciate your continued trust in us to keep your vehicle running smoothly. Mason Rigdon General Manager

February 18, 2026

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Employee Rating

I leased a vehicle at Shottenkirk 2023. I got an excellent deal and service after the deal has been top-notch. I wouldn't go anywhere else. More

by DONERINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Aubrey Mayfield, Michael Morris

Print
Feb 19, 2026

Shottenkirk Honda Decatur responded

Thank you for leasing your Honda HR-V with us. We’re thrilled the deal and ongoing service have been top notch and appreciate knowing you trust us for all your vehicle needs. Mason Rigdon General Manager

February 14, 2026

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Employee Rating

Talon kept me updated throughout the repairs. He was kind, knowledgeable and answered all my questions. I appreciate the one on one contact, it made me feel special. You have a great business mod More

by Big krum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 14, 2026

Shottenkirk Honda Decatur responded

Hearing that Talon’s regular updates and one-on-one attention during your Acura RDX repairs helped you feel special makes our day. We’re glad his expertise answered all of your questions. Thank you for sharing your experience, and we hope to see you again. Mason Rigdon General Manager

February 11, 2026

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Employee Rating

Service was excellent thy went above and beyond to make sure my car was fixed correctly More

by Aubrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raleigh McCalpin, Bill Marco, Chip Cobb , Richard Lewis, Aubrey Mayfield, Michael Morris, Mason Rigdon

Print
Feb 11, 2026

Shottenkirk Honda Decatur responded

It’s wonderful to hear our service team went the extra mile to make sure your Honda was repaired correctly. We appreciate your feedback and look forward to helping with any future maintenance.

February 10, 2026

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Employee Rating

Knowledgeable , kind employees. Good , quick service. I have used them for all my Hondas since 1989 More

by Suelour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chip Cobb , Ethan Hamilton, Aubrey Mayfield, Michael Morris

Print
Feb 10, 2026

Shottenkirk Honda Decatur responded

We appreciate your loyalty since 1989. We’re glad Michael and our technicians could deliver knowledgeable, kind, and prompt care for your Honda CR-V.

February 08, 2026

Dealership Rating
Employee Rating

Fast and friendly staff and service at Honda of Decatur. New building is being built. More

by billnjhamm
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Aubrey Mayfield, Michael Morris

Print
Feb 08, 2026

Shottenkirk Honda Decatur responded

We appreciate you recognizing our fast and friendly team. It was our pleasure to service your Honda and complete everything quickly. We look forward to welcoming you back and showing off our new building once it’s open.

February 04, 2026

Dealership Rating
Employee Rating

The service representative I dealt with was professional and kind. He returned texts promptly when I had questions. More

by Peggy.black2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 04, 2026

Shottenkirk Honda Decatur responded

It’s wonderful to hear Talon was professional and attentive, responding promptly to your texts. We’re glad your Honda CR-V service went smoothly and appreciate you sharing your feedback.

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