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Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell | Page 17

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
180 Reviews
5.0

180 Reviews

Write a Review

180 Reviews of Talon Cockrell

October 03, 2024

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Employee Rating

Had to use Honda assistance for dead battery on 2023hybrid. Excellent service and got new battery in 5 hours total! More

by LIZZEARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

Shottenkirk Honda Decatur responded

LIZZE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2024

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Employee Rating

very good so far. i started at this location in 1998 when they were selling mazdas.. This local has been serving me everysince 1998. More

by LUKECARTHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 30, 2024

Shottenkirk Honda Decatur responded

LUKE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

September 28, 2024

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Employee Rating

They were very kind respectful and informative. I wouldn’t take my car anywhere else More

by Meme, kathy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris, Bill service manager and the technicians

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Sep 30, 2024

Shottenkirk Honda Decatur responded

Kathy, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

September 27, 2024

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Employee Rating

Honda has always been a very reliable brand that I have trusted in for many years and has always done met all of my expectations More

by MSHND86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Morgan , Gage Bailey, Lane Bonney, Joe Flanigan, Ethan Hamilton, Austin Layton, Richard Lewis, Michael Morris, Mason Rigdon

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Sep 30, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

September 26, 2024

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Employee Rating

I thought everything went as smoothly as it could. I was pleased with my experience, as always. More

by SAVANAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 26, 2024

Shottenkirk Honda Decatur responded

SAVANAH, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

September 25, 2024

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Employee Rating

I am impressed by the professionalism of the staff and the quality of the services provided. More

by JOANNGILCHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 25, 2024

Shottenkirk Honda Decatur responded

JOANN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

September 24, 2024

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Employee Rating

Great but prices are too high per hour. Only negative aspect because everyone is noy wealthy More

by RONBLACK2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 25, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

September 22, 2024

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Employee Rating

Good Service, short wait time. Happy with the service I received on Saturday. Talon was very friendly. More

by SARAH.DORNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 23, 2024

Shottenkirk Honda Decatur responded

SARAH, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 21, 2024

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Employee Rating

Vey good experience dealing with sales and service. Bought 2 vehicles and will be the first place I go if I need another. More

by SKILLETTE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Brown

Print
Sep 23, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

September 18, 2024

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Employee Rating

Friendly and efficient. The waiting area is clean and comfortable. They have good coffee and snacks. More

by CRICE830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 19, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

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