TJ Samhouri

My husband and I both drive Maserati ( he owns, I lease). The Jacksonville Bentley dealership has been a great experience for us. They are professional and understand the need for customized service. We are The Jacksonville Bentley dealership has been a great experience for us. They are professional and understand the need for customized service. We are grateful to John, Mazaratti and the rest of the amazing team that made it possible for our cars to stay top notch. We highly recommend the Jacksonville Bentley dealership! More

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They exceeds all my expectation. deal was super fast and service was spectacular. Thanks everybody at Bentley of Jax deal was super fast and service was spectacular. Thanks everybody at Bentley of Jax More

by eduardojr Verified Customer Verified Customer

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I recently had an outstanding experience at this dealership. The service I received was exceptional, and I couldn’t be more satisfied. T.J. and Johnson went above and beyond to ensure that everythin dealership. The service I received was exceptional, and I couldn’t be more satisfied. T.J. and Johnson went above and beyond to ensure that everything was taken care of promptly and efficiently. Their professionalism and dedication to customer satisfaction truly stood out. I highly recommend this dealership to anyone in need of top-notch service. More

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My client purchased his first automobile this week and the experience and final outcome was a 10 out of 10. Lenny and the Finance Department at Bentley Jacksonville made it a point to build a relationshi the experience and final outcome was a 10 out of 10. Lenny and the Finance Department at Bentley Jacksonville made it a point to build a relationship, not just a transaction, and that behavior was so very welcome and appreciated! He knowledge of the luxury car market is extensive and we highly recommend working with Lenny Matolka and his colleagues. We will make the trip from South Florida every time to have the pleasure of working with him, again and again! More

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Johnson was very knowledgeable and sharp. Best car buying experience ever. Very pleased with the entire experience. Best car buying experience ever. Very pleased with the entire experience. More

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Great dealership! Awesome selection of new and used vehicles. Great customer service. Best service department I have ever dealt with. Will definitely buy from them ag Awesome selection of new and used vehicles. Great customer service. Best service department I have ever dealt with. Will definitely buy from them again. More

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The dealership was knowledgeable about the vehicles, and was able to communicate their knowledge in clear terms. Lenny was fabulous as well as Thomas, and I met several others and all were very accommodatin was able to communicate their knowledge in clear terms. Lenny was fabulous as well as Thomas, and I met several others and all were very accommodating to our needs… Best auto purchase experience I have ever had. More

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Typical experience at a dealership. Salesman over promised and under delivered. It's astounding really. The salesman was friendly just not very knowledgeable. Told me I had to have c Salesman over promised and under delivered. It's astounding really. The salesman was friendly just not very knowledgeable. Told me I had to have certified funds or a wire. Immediately on arrival I was told they could take a personal check up to 50K. Wound up not taking a check book because I was told they could not take one. So I planned on doing a wire for it. Wound up doing a debit card purchase which was fine. Just the fact he does not know the policy was amazing to me. The rest of the staff was friendly. Really everyone there was nice. The came out and introduced their self and asked if we wanted anything or needed anything. I had texted back and forth with the salesman the night before and originally had planned on driving up in the morning. After thinking about it, I decided come first thing and asked what time they opened and I followed up with a phone call. Last time I talked to him I told him I'd be there when they opened at 9:00 to finalize the deal. Vehicle was filthy inside and it was finally ready at about 1:00 o'clock. He said the day before that had everything had been done but final detail. It was very obvious the car had not been touched in the 10 days or so they had it at the dealership. I almost just walked away, even after driving 4 hours to pick it up. Buying a car from a Bentley dealer?, Frankly the experience is no different than any other dealer. I've bought Lexus's Infiniti's, Acura's Honda's, Toyota's and many others. Frankly, Infiniti was far and away my best experience. I bought about 5 of them over the years and the dealership was why. There were no unexpected xx fees and charges. Just the price, tax, tag and title. This dealer likes to tack on lots of fees and extra's and says they are mandatory. Finally I gave them my bottom line. Here is what I'll pay, not paying any of the fees etc. They came down to the price we agreed on but still left all of the fees in place. It didn't matter to me, I was getting the price I wanted. More

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Danny, TJ and Lenny were all very nice, knowledgeable and PROFESSIONAL. I would highly recommend Bentley Jacksonville. PROFESSIONAL. I would highly recommend Bentley Jacksonville. More

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Exceptional customer service, attention to detail, and superb customer amenities place this dealership in a top class all of itself. Outstanding and all aspects! superb customer amenities place this dealership in a top class all of itself. Outstanding and all aspects! More

by rfmobilia Verified Customer Verified Customer

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