TJ Pardue
TJ Pardue at Gallatin Ford
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TJ Pardue

Customer Relations Manager

Gallatin Ford

1394 Nashville Pike
Gallatin, TN 37066

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4.5
41 Reviews

Languages Spoken

English English

4.5

41 Reviews

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41 Reviews of TJ Pardue

November 23, 2024

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Employee Rating

I had a recall on my Ford Escape. Collin contacted me about it, and said the technicians could come to my house to take care of it. I texted Collin when I was ready to have the work More

by mfielden
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Raymond

November 21, 2024

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The staff at this dealership are kind, polite and very helpful. My service appointment was quick and the service personnel very kind and polite. More

by Gmansell5280
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Raymond

Nov 22, 2024

Gallatin Ford responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Gallatin Ford provided such helpful and courteous service during your appointment. We look forward to assisting you next time!

November 20, 2024

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Service writer was good. Have maintenance package and has been very convenient. Only complaint was that they rotated tires and never corrected tire pressure. More

by Mule1976
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Raymond

Nov 21, 2024

Gallatin Ford responded

Thank you for sharing your feedback about Gallatin Ford. We're glad to hear that the maintenance package has been convenient, but we apologize for the oversight with tire pressure during rotation. We'll address this with our team to ensure it doesn't happen again in the future!

November 18, 2024

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Stephanie. was great to work with and took great care of my vehicle. She was very helpful getting information that I needed to know. I highly recommend her to he More

by dscruggs702
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Raymond , Stephanie.

Nov 19, 2024

Gallatin Ford responded

Thank you for the positive feedback! We're delighted to hear that Stephanie provided excellent service and took great care of your vehicle at Gallatin Ford. We look forward to assisting you with any future repairs!

November 10, 2024

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Since dealership has changed hands, have limited experience with them, unable to have a true opinion yet. More

by dfitz53
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Raymond

Nov 11, 2024

Gallatin Ford responded

Thank you for sharing your thoughts with us. We hope to earn your trust and provide a positive experience at Gallatin Ford as we continue to grow under new management. Please feel free to reach out if there's anything specific you'd like assistance with!

November 10, 2024

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It's been great experience everytime I've gone to dealership. Everyone has been pleasantly willing to help. Lots of smiles. More

by Queencrownv
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Raymond , JB

Nov 11, 2024

Gallatin Ford responded

We're delighted to hear that each visit has been a positive experience at Gallatin Ford! Our team is always here with smiles and ready to assist. Thanks for the kind words!

November 08, 2024

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Very polite and was very informative. Very good service and service time was fast and accurate More

by debpirtle
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Raymond

Nov 11, 2024

Gallatin Ford responded

We really appreciate your feedback! Thank you for choosing Gallatin Ford.

November 07, 2024

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I took my car to Miracle Ford to get my oil changed. The workers were so friendly and helpful. The gentleman who brought my husband and me home while they worked on my car was so friendly and poli More

by mimiruth2003
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Recommend Dealer
Yes
Nov 07, 2024

Gallatin Ford responded

Thank you for sharing your experience with us at Gallatin Ford. We're glad to hear our team was friendly and helpful, but we're sorry the pricing didn't meet your expectations. We appreciate your feedback and hope you'll consider giving us another chance in the future!

November 07, 2024

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Price for oil change. And tire rotation to high.will not be back for that. More

by richardbaskette
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jessica Raymond

Nov 07, 2024

Gallatin Ford responded

Richard, we're sorry to hear you felt our pricing was too high. It's our goal to keep our rates both fair and reflective of service quality, and we'd be happy to answer any specific questions you have. Please feel free to reach out anytime. Thank you, Jessica Raymond - Service Manager - 615-452-5267 ext 2144

October 28, 2024

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knowledgeable, informed, not pushy, pleasant, helpful, listened, walked me to my car, I will come back More

by Billas27613
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Raymond

Oct 28, 2024

Gallatin Ford responded

We're delighted to hear that you had such a positive experience with our team at Gallatin Ford! It's great to know they were knowledgeable and attentive. We look forward to welcoming you back in the future!

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