TJ Muller
TJ Muller at Crown Volvo Cars
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TJ Muller

Financial Services Manager

Crown Volvo Cars

6001 34th Street North
St Petersburg, FL 33714

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26 Reviews
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26 Reviews

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26 Reviews of TJ Muller

October 18, 2022

Dealership Rating
Employee Rating

Mary Mattingly is brilliant. The best in her field. Absolute perfection! I recommend working with her! More

by davidsvolvoxc60
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 08, 2022

Dealership Rating
Employee Rating

Amazing service and attention to detail. They listen and they tailor their offering specifically for your needs. I would like to give a shout out to George in particular for a fantastic cus More

by Surajb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Guirguis

Oct 11, 2022

Crown Volvo Cars responded

Thank you so much for your positive review! We are happy to hear that George and the team could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

September 29, 2022

Dealership Rating
Employee Rating

Chris was a professional throughout the entire process. I did not feel hassled or pressured to do anything. I would recommend him to anyone! More

by jenniealvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2022

Crown Volvo Cars responded

Thank you for leaving Chris this positive review and recommendation! We are so glad that he could provide you with a smooth, pressure free experience. It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

September 23, 2022

Dealership Rating
Employee Rating

Michael Grace was extremely helpful, He was also very kind and professional . I am very happy with my new car and the service provided to me. More

by samscollo78
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Grace

Sep 23, 2022

Crown Volvo Cars responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are glad that Michael's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

August 12, 2022

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Employee Rating

I came in to get my 2011 XC60 serviced and ended up with buying a 2020 XC60 from Gabe Bowman. He was extremely helpful and knew all about the features of the XC60's. I was very happy to work with Gabe and h More

by Gaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Tessitore , Gabe Bowman

Aug 16, 2022

Crown Volvo Cars responded

Thank you so much for your amazing review! We are so glad that Gabe took great care of you and made your experience with us worthwhile! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

August 10, 2022

Dealership Rating
Employee Rating

We just picked up our new XC60 at Crown Volvo,what a pleasant experience! Mary Mattingly found the car that fit my requirements on our first trip there, had our lease turn in appraised and Offered me a More

by ariel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Mattingly

Aug 11, 2022

Crown Volvo Cars responded

Ariel, Thank you so much for your wonderful review! Providing a smooth and remarkable experience is always our goal, and we are delighted that Mary's and TJ's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

August 10, 2022

Dealership Rating
Employee Rating

First class in every way! Drove from Alabama to get a car. A little worried being so far away, but Crown Volvo felt just like home. From the moment I started talking with s More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Grace

Aug 11, 2022

Crown Volvo Cars responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that Michael could provide you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. We wish you and your child the warmest congratulations on your new vehicle- on behalf of the entire team!

June 11, 2022

Dealership Rating
Employee Rating

Wow just Wow, having bought a a new Volvo from Mary in 2020 I knew she was my go to for a new Volvo! She exceeded my exceptions and made this experience even better than in 2020. Mary Mattingly is your ga More

by Cbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Feck, Mary Mattingly, Bud Hawkins , Brittany Redenz

Jun 14, 2022

Crown Volvo Cars responded

Congratulations on your new vehicle! We are honored by your repeat business, and we are so glad that Mary could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels!

June 11, 2022

Dealership Rating
Employee Rating

Great and friendly staff. I’m very happy to have made a deal at Crown Volvo!!! More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Mattingly, Bud Hawkins , George Guirguis

Jun 14, 2022

Crown Volvo Cars responded

Kevin, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that our team took great care of you! It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

June 05, 2022

Dealership Rating
Employee Rating

George did his best to make us feel that my business was appreciated. He is an asset to your organization, come work for my team where we have our customers backs! Good job George! More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ken Feck, Bud Hawkins , Gabe Bowman, George Guirguis, Brittany Redenz

Jun 23, 2022

Crown Volvo Cars responded

Dear Barbara Thomas, Thank you for your review. Although I’m very disappointed to read this, it’s essential that we know how you feel, and I appreciate you taking the time to say so. Of course, we never want anyone to feel the way you do. Our reply to a review regarding a visit to our dealership typically revolves around a response to our being friendly, caring people, not as a reaction to a complaint. We endeavor to make everyone feel included, and in the finance department, we present products we know are an excellent value to our customers. Our goal is to talk about those options to our customers objectively and never make someone feel obligated if they decide not to buy. In discussing this with TJ, he is unaware of any comment he made that may have caused you to feel as you do. You may know I’ve left you a couple of messages, and you certainly don’t owe me a call. You’ve already told me what happened in this review. I was hoping to know more since we do sincerely care. In any case, thank you, and we’re sorry to make you feel as you did; we will do better, and we’re thankful you decided to buy from us. I will work with my team to make you feel better about us in subsequent interactions if we are so fortunate that you visit us in the future. All the best, Ken Feck General Manager

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